PROWERB Fulfillment – Order Processing
from order entry, scheduling and dispatching, communication and correspondence,
goods receipt and returns management, right down to accounts receivable accounting and dunning
Our fulfillment service comprises an order processing system designed with you the customer in mind. It includes all commercial areas, from the order entry down to the dunning process, as well as all the interface areas and a fully automated system of registration.
Dispatching
- Optimized grouping of deliveries to transports
- Punctual commissioning of forwarding agents
- Calculation of optimum transport costs
Your account manager will be your contact here for all matters of concern. They will expertly organize and supervise the entire dispatching procedure and dispatch planning.
Communication and correspondence
- Notification of goods receipt
- Delivery of samples
- Coordination with all the sites involved
- Coordination and calendar management
- Compilation and provision of statistics and analyses
- Archiving of the relevant correspondence
Order picking, order packing
- Compilation of existing orders
- Preparation of packing distribution lists
- Data storage of final inspection, weighing, labeling
- Computerized inventory management with replenishment control
- Documentation of all goods movements
- Data generation for shipment tracking
As a quality-certified company, PROWERB only allows trained personnel to handle its orders –competently and on time. Our staff guarantee quick and flexible order processing. With PROWERB you therefore choose a “transparent” distribution firm specialized in advertising materials logistics.
Billing, accounts receivable, dunning
- Drawing up of bills of lading, invoices, credit notes, debit notes, and reminders
- Bookings, cancellations
- Drawing up of all invoice records, tailored to your in-house accounting system
- Issuing of all invoice records, e.g. via SAP interface
- Billing data interface – computer technology
With our wide-ranging connections, you have a valuable tool for billing, controlling, sales statistics, and accounting at your disposal. All the processes can be promptly reproduced in your in-house accounting system or ERP system. No matter if it’s through an isolated application or SAP.
Returns management
Returns can never be ruled out – though they can be handled without any problem through the PROWERB returns management system. Your personal account manager will take care of this for you.
- Examination of the reasons for the returns
- Examination of the goods for their subsequent usefulness
- Re-warehousing of the goods with receipt entry
- Drawing up of credit notes differentiated according to value and quantity
- Account entries
If required, we will handle returns according to the customer’s own QM system and thus directly relieve the customer’s staff of the chore.