Because your opinion matters!

The demands on our services are continuously increasing, and with them, the expectations of our customers. For PROWERB, it is therefore essential to regularly listen, gather feedback, and derive concrete actions from it.

With the FEEDBACK 2025 customer satisfaction survey, we gained targeted insights into how our services are perceived, the quality of our collaboration, and the areas where we can further improve. The results show where we stand today while also providing clear direction for the future.

Our goal is not only to deliver reliably but also to continuously develop our services and create real added value. Here, you will find a structured overview of the key insights in the areas of customer service, logistics, communication, and sustainability.

Do you already know everything PROWERB can do for you?

Many of our customers and partners perceive us purely as a logistics company. However, our services span multiple business areas and continue to evolve within them, something many of our partners are not fully aware of and therefore do not fully utilize. As a true full-service provider, we help simplify processes, reduce complexity, offer everything from a single source, and ultimately enable you to efficiently reduce unnecessary costs.

We take care of your needs.

Our customer service received a rating of 5.6 out of 6.0. We are proud that you feel comfortable working with us and place your trust in us. [The values shown in brackets represent the lowest and highest ratings given.]

We get your goods moving.

We manage and store over 55,000 pallets for our partners; carefully, precisely, and transparently. We are pleased that the vast majority of you share this view.

More information.

To keep you informed about the latest innovations, trends, and opportunities, you will receive an info email [IMPULSE] 3–4 times a year.

New logo, new claim.

About a year ago, we gave our logo a facelift and updated our claim [from "Logistik die ankommt" to "ELEVATING BRANDS"]. Apparently, this happened behind the scenes...

Resource conservation as a corporate goal.

PROWERB has a negative CO₂ balance. This means that, through our photovoltaic system as well as smart systems and processes, we save significantly more CO₂ than we emit. We were very pleased that 55% of respondents were already aware of this.

With PROWERB, you always have a partner who meets the requirements of almost all respondents.