Dedicated contacts, clear responsibilities and agreed handovers shape our collaboration. For larger fulfillment transfers involving inventory, ordering channels and systems, we use the seven-phase process shown here. We agree a suitable project plan for digital work and individual campaigns.
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The briefing establishes who owns scope, approvals and escalations. For an initial enquiry, tell us the task and timing; we route it to the appropriate team. Contact us.
For a larger fulfillment transfer, the sequence provides a shared framework. The details fit your assortment, systems and starting point. Each phase creates the basis for the next one.
Onboarding · 7 phases · ~14 weeks
One dedicated contact across all phases · escalation paths defined
Parallel operation with your current provider until go-live
Open a phase to see what it covers.
Item data, inventory and recipient structures are captured and checked before any goods are moved.
Scope, responsibilities and the shared terms of collaboration are recorded.
Brands, assortments and item structure are prepared for the future operation.
Connection to the existing system landscape is prepared and checked to fit the setup.
Goods receipt, storage and inventory handover make the goods available for operations.
Ordering paths, roles and required process steps are configured and tested together.
Ongoing operations begin. Responsibility does not disappear; it moves into the agreed support model.
The process shown here is designed for larger fulfillment transfers involving stock, ordering channels and systems. For a single campaign, website, integration or AI project, we agree the relevant steps, approvals and responsibilities in a project plan.
Because item data, inventory and recipient structures need to be traceable before goods move.
Through dedicated contacts, clearly named responsibilities and documented handovers.
Ongoing operations move into the agreed support model and remain manageable through the known contacts.
Three mandates that show this page's operating path from another perspective.
Ticketing, promotions and POS logistics in ongoing operations.
Open case 02Campaign & peakCampaign logistics for a high promotion frequency.
Open case 03Retail & kitting
Product additions kitted for retail and central warehouses.
Open caseBring your starting point, systems and target date to the briefing. Together, we define the required steps and responsibilities for your project.
