PROWERB sources promotional products and collections, personalises textiles and organises delivery to the recipient. For recurring needs, we connect the range, ordering portal, warehouse and shipping; for gifts and campaigns, we coordinate contents, finish and timing.
Since 1979 · Promotional Products hub in Dortmund since 2025 · ISO 9001 & 14001 · EcoVadis Silver
Process visualizationA good promotional product suits the brand and the occasion. Samples, replenishment and delivery must also work together to make it a reliable offering. We connect these tasks: from an individual gift to an ongoing range for employees, sales teams and trade partners.
Branches regularly order promotional materials while a central campaign needs larger quantities. Review both demands before approval. Head office can then decide whether to reserve stock, replenish it or adjust the available assortment.
Identify routine call-offs and scheduled campaigns. Required arrival dates matter alongside quantities.
Review free quantities and planned reservations together. Communicate exceptions clearly before ordering.
Establish a process for ordering rules, new products and remaining stock. Keep the shop current between campaigns.
Start with your task. Product, production and operational details are linked in the relevant context.
Merchandise & sourcing starts with the occasion, audience and budget. The result is a range that can be personalised, stocked and replenished. Sustainable promotional products covers material choices and supporting evidence; fan & retail merchandise takes you through a collection intended for sale.
For recurring needs, framework agreements and tenders establish a shared basis for the range, terms and scope of service.
Corporate fashion & workwear connects clothing, size ranges and replenishment with a suitable ordering process. Finishing & production covers textile printing, embroidery and kitting in our own operation.
Specialist techniques explain which finish suits the material. Our sampling service lets you assess colour, feel and workmanship before approving the production run.
For customers and employees, we develop gifts and gifting concepts; onboarding boxes combine several products into a complete welcome package. Packaging & unboxing aligns protection, design and packing with the contents.
At events, availability on site matters. Giveaways & sampling connects promotional items, kit assembly, delivery dates and replenishment.
A B2B promotional products shop makes approved items available to sales teams, locations and partners. Closed shops & employee shops define access; reward & incentive shops connect selection and redemption to the agreed programme rules.
Behind the scenes, catalogue & range management keeps the offer up to date. Order & invoice processing keeps orders and documents together; dropshipping & supplier integration adds products shipped directly by the manufacturer.
Marketing resource management connects materials, stock and budgets. Brand compliance organises templates and approvals; managed account services coordinate responsibilities across ongoing operations.
Print & printed materials keeps brochures and business stationery available on demand. Large-format & display production turns artwork into displays for retail and exhibitions.
Where a product should lead to further content, connected & phygital merchandise links it to a suitable digital destination through NFC or QR.
SIGNATURE
The relationship with Renault began in 1996. Today, PROWERB manages promotional-products operations for Renault and Dacia. The largest share is article master-data maintenance in the shop and warehouse system: new listings, renaming, deactivation — via standardized reporting forms instead of a phone call.
Add to that the complete route from order through change and cancellation to credit notes and invoice corrections, flanked by goods receipt and transport exception handling with carriers. Campaigns are the exception here; daily business is what carries a shop: operations.
Oatly, too, has ordered via the Prowerb-operated promotional-products shop since 2023 — order intake, order changes, invoice and credit note processing in ongoing operation.
More than 50 active client online shops provide the operational experience. Choose the starting point for your task: sourcing a range, reordering equipment or delivering a campaign. Logistics & Fulfilment explains the operating framework and metrics.
Yes. You can start with a product, a collection, a gift set or an ongoing range. Together we define the audience, quantity, finishing and deadline. A dedicated shop can be added where a structured ordering process makes sense for recurring needs.
Yes — that's the invisible half of shop operation: confirmation, invoice, credit note, PO handling. An invoice correction with a retroactively submitted PO number is a standard case for us, not an escalation. That keeps marketing from becoming an order hotline.
Yes, via closed shops and employee shops: closed order worlds for defined user groups — employees, dealers, field sales. Who can see and order what is governed by the shop, not the phone chain.
The figure of over 95 percent dispatched on the order day refers to permanently stocked promotional products. The mandate defines the reporting period, order/working day, available stock, complete approved order data and cut-off. This concerns dispatch, not delivery. The service level above 99 percent is a separate operating metric; its measure, denominator and exceptions are defined in the service scope.
Yes. Workwear orders differently than ballpoint pens — sizes, finishing, reorders. The workwear shop maps that; embroidery and transfer printing run in-house in Kleve.
Range management runs as its own mandate, not a side task: the complete lifecycle of every article from first listing to delisting — new listings, renaming, deactivation via standardized reporting forms instead of a phone call. Your contact is a team that knows the operation, not a call center.
Three mandates that show this page's operating path from another perspective.
Sourcing and operation for two distinct brand systems.
Open case 02Ongoing operationPromotional-products supply as a reliable ongoing operation.
Open case 03DistributionMerchandise fulfilment for a distributed sales network.
Open caseDescribe the occasion, audience, quantity and deadline — or how people currently order from your existing range. Together we will identify suitable sourcing, finishing and fulfilment for your project.
