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PROWERB — Elevating Brands

Marketing Operations Backbone since 1979. Promotional products, logistics, kitting and digital commerce. One partner with its own operations in Kleve.

Elevating Brands — since 1979.Kleve · Düsseldorf · Dortmund · Lüdinghausen
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PROWERB, Huissener Str. 7–947533 Kleve+49 (0)2821 7218-0info@prowerb.de
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Coca-Cola hospitality equipment with red parasols and glasses being prepared for dispatch.
Coca-Cola Europacific Partners
Case — Beverages & FMCG

Five years of Coca-Cola: every promotion, every ticket, every pallet.

Since 2021, PROWERB has run the logistics for all POS items for retail and hospitality on behalf of Coca-Cola Europacific Partners — plus VIP ticketing, event logistics and the handling of all promotions. One group, many brands, one operation in the background.

Discuss a similar setup →No obligation · under 60 secondsYour contact replies within 24 hours on business days.

Since 1979 · more than 55,000 pallet slots · ISO 9001 & 14001 · EcoVadis Silver

Index 01 — Key facts

One mandate, the whole spectrum.

What began in 2021 today covers ongoing operations and campaign handling across all of the group's brands.

01CustomerCoca-Cola Europacific Partners (CCEP)
02IndustryBeverages & FMCG
03PartnershipSince 2021, ongoing
04Service areasVIP ticketing and hospitality, promotion handling, POS logistics for retail and hospitality, order-to-cash, master data and article maintenance
05Special aspectsSample packs, umbrella and glassware dispatch, spare parts, consumer complaints
06ConnectivityInterfaces and proprietary tools, digital ordering platforms, round-the-clock reporting
02 — Starting point

Retail, hospitality, stadium: three operating worlds, one calendar full of campaigns.

A global beverage group runs many brands in parallel — and each needs POS material in retail, equipment in hospitality, and presence at events. Promotions set the pace of the year, hospitality programs require guest lists, accreditations and precisely timed ticket dispatch. In between runs the day-to-day business: goods receipt, inventory, order processing, spare parts. Whoever separates these loses speed at the handoffs. CCEP consolidated them.

A cafe terrace with a red Coca-Cola parasol and branded glasses.
Parasols and glasses are among the point-of-sale materials supplied to hospitality venues.
03 — Service

From sample pack to VIP box: the operation behind every brand.

PROWERB runs the logistics for all POS items for retail and hospitality — including bulky goods such as umbrellas and glassware dispatch. Add to that sample packs, spare parts and handling of consumer complaints.

In the background run goods receipt and inventory management, order-to-cash, and master data and article maintenance in the shop and warehouse system. The group is connected via interfaces and proprietary tools; digital ordering platforms and round-the-clock reporting keep every brand controllable.

01Ticketing and hospitalityAllocations, guest data, confirmations, ticket delivery and reminders form a distinct process.
02Promotion handlingCampaign materials, trial packs and the respective assembly follow the campaign brief.
03POS logisticsParasols, glasses and other POS items go to retail and hospitality; inventory, order-to-cash and product-data maintenance continue behind them.
A ticketing task, campaign kit and POS material on one work surface.
A ticketing task, campaign kit and POS material on one work surface.
04 — Ticketing process

From request to reminder: a ticket request stays in one house.

The core of the mandate is the event ticketing and hospitality operation. Every transaction runs the same route — with no handover to third parties.

  1. 01

    Ticket request

    Requests and reservations from the group come in centrally at PROWERB.

  2. 02

    Allocation

    Matched against the available allocations per event — confirmation is given only for what is covered.

  3. 03

    Accreditation

    Guest names and accreditation data are captured, verified and supplemented as needed.

  4. 04

    Confirmation and dispatch

    Confirmation to guests, dispatch of tickets and documents ahead of the date.

  5. 05

    Reminder process

    Reminders before the event, so allocated seats don't go to waste.

05 — Operations

Tickets, campaign kits and POS items each follow their own path.

A ticket request now connects allocation checks, accreditation, confirmation, delivery and reminders. Alongside it, promotions are assembled and POS items pass through ordering, inventory and dispatch. The campaign line is designed for one to 15,000 shipments a day and can be reconfigured in under three hours. This describes the operating capacity; a ticket allocation is not stock and a POS order is not a guest list.

Tickets, campaign kits and POS items each follow their own path.
Stance

We are not a mass fulfiller. We are a custom fulfiller.

Positioning from the PROWERB operating model — and the reason a group with many brands gives ticketing, promotions and POS logistics to a specialist instead of three service providers.

FAQ

Frequently asked questions about group mandates with many brands.

Can Prowerb run several of a group's brands in parallel?

Yes. For Coca-Cola Europacific Partners, all brands have run through the same operation since 2021 — campaign-driven promotions as well as group brands in calm ongoing operations: inventory, ordering, dispatch, week after week. That both run through one house is the real result of this mandate.

Does Prowerb also handle bulky goods and sensitive items?

Yes. The CCEP mandate includes bulky goods such as umbrellas, glassware dispatch, sample packs and spare parts — alongside the regular POS material for retail and hospitality.

How are campaign peaks absorbed without disrupting ongoing operations?

Ongoing operations carry the base load, the campaign line catches the peaks: it is designed for one to 15,000 shipments per day and has a changeover time of under three hours. Both run in parallel within the same operation.

How do we, as the client, keep an overview at all times?

Via interfaces and proprietary tools, digital ordering platforms and round-the-clock reporting. In the background, inventory is booked in real time in the PROWERB CORE system, and Prowerb maintains master data and articles in the shop and warehouse system.

Does Prowerb also handle consumer complaints?

Yes, handling consumer complaints is part of the mandate — as is order-to-cash and the ticketing process from request through allocation and accreditation to dispatch and the reminder process. Every transaction stays in the same house, with no handover to third parties.

Why one service provider for ticketing, promotions and POS logistics instead of three?

Because speed is lost at the handoffs. CCEP consolidated hospitality, promotion handling and POS logistics — run by a dedicated team at the site campus in Kleve instead of three service providers with three handover points.

Explore further

Explore the service and industry.

01Promotion and sweepstakes fulfillment: physical service with defined handoffs →Service scope and preparation for your project.
02Beverages & FMCG — POS Logistics and Promotion Fulfillment for Beverage Brands →Requirements and applications in this industry.
Scope and boundaries

What this setup covers.

Ticketing covers requests, allocations and guest communication; promotion covers the individual campaign; POS covers materials for retail and hospitality. For a new campaign, approvals, data, recipients and dates need to be agreed for each stream. All three belong to the mandate, with distinct operational handoffs.

Related topics

These pages fit too.

  • 01Monster Energy: Campaign Logistics at High Promotion Frequency
  • 02Borussia Mönchengladbach: E-Commerce and Fan-Shop Fulfilment
  • 03Event Ticketing and Hospitality: Quotas, Accreditation, Reminder Management
  • 04Fulfilment
Briefing

The next campaign is already planned. Is the operation behind it too?

Describe your campaign or your ongoing operation. You'll receive a concrete handling proposal — from goods receipt to ticket dispatch.

Request a callback
Your contact replies within 24 hours on business days.