Since 2021, PROWERB has run the warehouse and inventory operations for an international consumer goods group: item master data, goods receipt, inventory posting, order-to-cash, carrier exception handling. The name stays confidential — the work can still be described precisely.
Since 1979 · more than 55,000 pallet slots · ISO 9001 & 14001 · EcoVadis Silver
A group of this size carries a range that moves constantly: new articles are added, names change, discontinued articles must be deactivated. Every delivery needs booking, every delivery discrepancy needs resolving, every order needs invoicing. None of it is spectacular — but every department notices immediately if it's missing. What was sought wasn't a provider for the next campaign, but an operator who takes on and is accountable for this stretch permanently.
New article listings, changes and deactivations run through a standardized notification form directly into the shop and warehouse system — every article sits unambiguously in the system before the first pallet arrives. Goods receipts are booked in and reconciled, shortages and delivery discrepancies resolved with suppliers.
The most frequent single activity over the entire relationship: posting reconciliation and inventory correction. The target-actual comparison here is a permanent discipline, not an inventory-count event.
Added to that: order-to-cash from order to credit note, carrier exception handling in dispatch, and correspondence with tax, accounting and government offices.
New listing, renaming, deactivation via the standard notification form. No article reaches the warehouse before it sits in the system.
Delivery, booking in, reconciliation. Shortages and delivery discrepancies are documented and resolved, not deferred.
Ongoing posting reconciliation and inventory correction. Target and actual stay aligned — as a permanent discipline, not an annual inventory-count event.
Orders, changes, cancellations, credit notes — from order receipt to closed document.
Carrier commissioning and transport exception handling through to case closure. Open cases don't sit unresolved.
Tax, accounting and government correspondence is part of the mandate. The group sets the framework, we keep it.
The operation has run continuously since 2021 — several thousand transactions, almost no campaign share. The proof of quality for ongoing operation is its duration: a group that could decide anew every year has decided the same way for five years. This exact profile is the counterpart to our campaign-driven mandates — and the reason both operating models work under the same roof.
The name stays confidential — the reference is available in person. The work can still be described precisely: warehouse and inventory operations, item master data, order-to-cash and carrier exception handling, ongoing since 2021.
Six disciplines that interlock: item master data, goods receipt, inventory management, order-to-cash, dispatch with exception handling, and commercial support. Over the relationship that's several thousand transactions — almost no campaign share.
New listing, change and deactivation run through a standardized notification form directly into the shop and warehouse system — instead of email sprawl. No article reaches the warehouse before it sits unambiguously in the system.
Through ongoing posting reconciliation and inventory correction — the most frequent single activity over this mandate's entire relationship. The target-actual comparison is a permanent discipline, not an annual inventory-count event; postings run in real time via the proprietary ERP and warehouse system PROWERB CORE.
Yes, it's part of the mandate: correspondence with tax, accounting and government offices, plus resolution of shortages and delivery discrepancies with suppliers. The group sets the framework, PROWERB keeps it.
Onboarding typically takes around 14 weeks, with parallel operation alongside the previous provider possible. It starts with a non-binding Needs Check in under 60 seconds: you describe range, volume and systems, we respond with a concrete assessment.
Describe your range, volume and systems — we'll respond with a concrete assessment of what this operation looks like at PROWERB.
