Prowerb OS
Access follows the tenant, role and case.
Prowerb OS separates the customer view and operations cockpit, projects data for each purpose and binds actions to their business context.
Review access by roleThe role view assigns customer and operations to their scope and permitted actions. View and approve permissions are reviewed separately.
Enlarge view (opens a new tab) ↗Permission is checked where data and actions originate.
Atlas and Nexus use separate access and presentation areas. Each request connects identity, tenant, role and business case.
- 01
Host and interface
The customer portal and operations cockpit have distinct entry points and role-based navigation.
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Role and action
A visible function can only run when the role and case allow the action.
- 03
Fail closed
Missing tenant or permission context closes data and actions.
Business context travels with every view and action.
Business context travels with every view and action.
Tenant binding and ownDataOnly rules constrain lists, details, search results and actions to the permitted view.
- 01
Lists
Boards and overviews return only cases from the permitted tenant and role space.
- 02
Details
Direct requests check the same context again on the relevant case.
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Actions
Approvals, progress changes and handoffs use the business permission of the case.
Atlas shows customer value while Nexus shows operations context.
Atlas shows customer value while Nexus shows operations context.
The customer view receives approved business information. Internal identifiers, machine states and handling details stay in the operations or source-system context.
- 01
Atlas
Shows clear cases, dates, documents, stock information and customer actions.
- 02
Nexus
Shows ownership, workflow logic, exception cause, handoff and technical references for processing.
- 03
Read models
Shape data from systems of record into stable, purpose-built views for the portal and operations.
Versioned contracts connect reading and action.
The Customer API maps resources, permissions and actions to a stable contract. Write operations carry role, tenant and process context.
- 01
Read resources
Cases, approved data and selected read models are retrieved through clearly named endpoints.
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Perform actions
Approvals and workflow actions use explicit permissions and business validation.
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Handle errors
Responses distinguish input, permission, conflict and technical errors for a targeted next path.
A workflow event has a named trigger and recipient.
Events carry relevant changes such as approvals, handoffs or shipping progress. Each workflow defines the payload, destination, retry and error handling.
- 01
Trigger
A business change creates a clearly named event with the case reference.
- 02
Delivery
The target system receives only the data needed for the integration step.
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Retry
Idempotent processing and defined retries keep handoffs controllable.
Failure paths belong to the workflow.
Prowerb OS turns missing data, conflicts and unavailable target systems into visible operational tasks with an owner and next action.
- 01
Detect
Validation and integration responses link the error to the affected case.
- 02
Resolve
Clarification, priority, follow-up and ownership structure the solution.
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Continue
After resolution, the workflow continues at the intended transition.
Every connection begins with ownership.
Before the project, we agree the leading data source, permitted actions and error handling. Operations planning includes hosting and data location, updates and support, backups with restore testing, the data-processing agreement and retention periods. Project-specific technical documentation and required documents are provided in the integration discussion.
- 01
System of record
One clear source leads master data, stock, orders or shipping information.
- 02
Process contract
Mapping, direction, frequency and business validation are described at the concrete handoff.
- 03
Operational handover
Monitoring, error handling and ownership are part of the integration workflow.
Architecture in clear answers.
Key questions about access, data and integration.
How does Prowerb OS separate customers and internal teams?
Atlas and Nexus use separate access paths and role-based projections of the same business case.
How is warehouse data connected?
Read models shape stock, inbound, movements and selected master data for the relevant portal or operations purpose.
How are write actions secured?
The versioned contract, role permission, tenant context and business validation work together before the workflow transition.
See roles, data projection and handoffs in the workflow.
Open the demo directly and follow one case through the customer portal and operations cockpit.
Start Prowerb OS demo