A promotional-products agency can coordinate creative work, assortment advice and procurement; how storage and shipping are organized depends on the provider. PROWERB combines procurement, finishing, online shops, warehousing, shipping and customer care in its operation. This comparison helps decide whether you need creative coordination with logistics partners, a direct operating contract or a combination of both.

For a one-off assortment launch with substantial creative work, an agency with well-managed partners can fit. For recurring call-offs and multiple campaign waves, direct operations merit a closer look. Your existing creative agency need not be replaced: record who designs and approves, who manages stock and shipping, and who coordinates the whole project. In-house delivery of services reduces some handovers but still involves coordination and setup work.
The matrix lists checks, not blanket characteristics of every provider. Scope, interfaces, price and approvals must be stated in the specific offer.
| Task | Check the agency model | Check PROWERB / collaboration |
|---|---|---|
| Creative work and range | Design, advice and sourcing by agency profile | Assign concept and operational tasks explicitly |
| Production and storage | Name partners, sample approval and stock access | In-house customisation, storage and stock within agreed scope |
| Campaigns | Confirm capacity and approvals across partners | Connect agency approvals to a dedicated campaign line |
| Exceptions | Who approves replacement and contacts recipients? | Define authority across agency, brand and operator |
Promotional-products shops and order calls for Vaillant or Renault run as ongoing operations — plannable, systematic, day after day. Promotions for Bitburger or Coca-Cola come in waves: goods receipt, kitting & assembly, prize dispatch, then the next campaign. More than 1,000 campaigns a year run this way alongside the ongoing business, on the same systems. An agency can design both. Operations have to carry it.
For a long time, the collaboration ran through a promotional-products agency; today Erdinger works directly with PROWERB. We kit product giveaways and deliver directly to trade and to the central warehouses of food retailers. Campaign periods usually run several weeks; short-notice special promotions range from small add-ons to FTL-scale volumes. For product launches, PROWERB supports directly from the warehouse. Order files run via SFTP.
The division of work is agreed. An agency can retain creative direction and client ownership while PROWERB handles procurement, customisation, storage, dispatch or shop operations. Additional concept and marketing services are explicitly scoped.
Yes. Erdinger ran through an agency with us for years before the collaboration went direct. The connection depends on the setup: order files via SFTP, an interface to an existing shop, or control through the MEP platform.
For larger fulfillment takeovers, seven phases lead from master data and contracts through systems and stock transfer to go-live. Around 14 weeks is a possible planning framework, depending on assortment, data quality, interfaces, stock availability and approvals. Individual campaigns and digital projects receive their own project plan.
Yes. Since 2024 with its own Promotional Products business unit, since 2025 with the promotional-products hub in Dortmund. Procurement, finishing and warehousing interlock — the item never changes hands.
Brands with ongoing promotional-products needs: recurring assortments, multiple campaigns a year, their own ordering portals. The more stages are currently outsourced, the bigger the effect.
Describe your assortment, campaign rhythm and current service-provider chain. We'll show you which stages come together in-house — concretely, process by process.