A sports betting provider, one continuous mandate: the complete promotional products chain from goods receipt to delivery. Since 2021, this mandate has run at PROWERB in ongoing operations — without campaign waves, without special drama. That's exactly why we're telling it: this case shows the discipline everything else is built on.
Since 1979 · more than 55,000 pallet slots · ISO 9001 & 14001 · EcoVadis Silver
Promotional products in the sports betting business are not a seasonal item. Goods arrive continuously and must be checked, booked in and stored; orders come in continuously, not in waves; shipments go out and must remain traceable. The actual requirement is unspectacular and precisely for that reason demanding: an operation that is correct every single day — in inventory, in posting, in delivery. Campaign logistics can be commissioned. Ongoing operations must be run.
PROWERB runs the entire chain for the customer. Deliveries are received, checked and booked in — inventory management runs with gapless posting and regular reconciliation. Orders come in through the customer's promotional products shop and go into order processing: picking, packing, shipping.
On the outbound side, shipment tracking and notification are standard — and when a delivery needs clarification or quantities deviate, the same team handles the exception until the case is closed. No hand-off ping-pong between agency, warehouse and freight forwarder: responsibility stays in one place.
This is how the chain runs in ongoing operations — from the loading ramp to the closed exception case.
Receiving, checking, booking in deliveries — even under time pressure. Inventory is queryable as soon as it's booked in.
Posting reconciliation and target/actual comparison are part of day-to-day business. Quantity discrepancies are identified, resolved and corrected — not deferred.
Orders from the promotional products shop go into picking: pick, pack, mark ready for dispatch.
Shipments leave the warehouse with shipment tracking; recipients are notified, status remains queryable at all times.
Non-receipt, transport discrepancy, delivery query: every case is documented, resolved and closed — by the same team that knows the shipment.
Five years of continuous ongoing operations: deliveries booked in, inventory reconciled, orders shipped, exceptions closed — month after month. This mandate runs almost entirely without campaign business and is thus the counter-profile to the campaign-driven peak load of other customers. Both run under the same roof, on the same systems. The benchmark for this is the PROWERB standard for permanently listed promotional items: more than 95 percent leave the warehouse the same day.
Campaigns have an end. Ongoing operations don't — they're proof every single day.
For permanently listed promotional items, the PROWERB standard applies: more than 95 percent leave the warehouse the same day. Orders from the promotional products shop go directly into picking, packing and dispatch.
Every exception — non-receipt, transport discrepancy, delivery query — is documented, resolved and closed, by the same team that knows the shipment. There's no hand-off ping-pong between agency, warehouse and freight forwarder.
Once booked in at goods receipt, inventory is immediately queryable; postings run in real time in the proprietary ERP and warehouse system PROWERB CORE. Target/actual reconciliations are part of day-to-day business — discrepancies are identified and corrected, not deferred.
Yes. In this case, orders run through the customer's promotional products shop directly into order processing at PROWERB. The shop remains your frontend, the chain behind it sits with one party.
Yes. This mandate has run since 2021 with almost no campaign business — continuous demand instead of campaign waves. Ongoing operations and campaign-driven peak load run under the same roof on the same systems.
With a non-binding Needs Check in under 60 seconds: assortment, ordering channels, shipping destinations. The subsequent onboarding takes about 14 weeks, and parallel operation with the previous provider is possible.
Describe your assortment, ordering channels and shipping destinations. We'll respond with a concrete proposal for the chain — from inbound to exception handling.
