Fulfillment refers to a service provider taking over the entire order processing: inbound/goods receipt, storage, inventory management, picking, packaging, dispatch and returns handling. The client sells, the fulfillment provider delivers. In a marketing context, this also includes promotional products, campaign merchandise, displays and premiums — not just standard retail goods.
Example: a branch orders an approved promotional-product kit. The order is checked, items are picked from stock, packed and handed over for shipping. A return or quantity discrepancy is linked to the same transaction. A time-bound promotion may add packing instructions and a shared shipping deadline.
PROWERB has operated fulfillment since 1989, today with its own ERP/WMS, robotic picking and more than 2 million shipments a year. Permanently listed promotional items typically leave the warehouse on the same day as the order; the campaign line is retooled for the next campaign in under three hours. This is how ongoing operations and promotion run in the same system for brands such as Coca-Cola, Erdinger or Bitburger — with PROWERB remaining the operator in the background.
Four terms that connect directly to promotional-product fulfillment.
Permanently listed promotional items typically leave the warehouse on the same day as the order. In total, PROWERB dispatches more than 2 million shipments per year.
Yes — that's the core of the model. The promotional-product shop and promotion run in the same system; the campaign line is retooled for the next campaign in under three hours. Handling both through one provider saves on interfaces, coordination rounds and duplicate inventory.
Promotional products are often ordered for sales teams, branches or campaigns. Budgets, approvals, kits and fixed dates shape the process; paid orders are also possible. The linked fulfillment service explains the operating scope.
PROWERB has operated fulfillment since 1989 from the Kleve campus on the Lower Rhine — with its own ERP+WMS PROWERB CORE, including real-time bookings and robotic picking in the warehouse.
Yes. PROWERB acts as the operator in the background — this is how ongoing operations and promotion run for brands such as Coca-Cola, Erdinger or Bitburger, without the service provider appearing.
For larger fulfillment takeovers, we use the seven-phase method: from requirements and master data through system integration, testing and stock transfer to go-live and handover to ongoing operations. Around 14 weeks is a planning guide for that scope; data quality, interfaces and stock transfer determine the actual date. Smaller or purely digital assignments receive a suitable introduction plan.
