Since 2021, PROWERB has run the promotional products shop of an international automotive manufacturer. The core mandate is the article lifecycle: new listings, renaming, deactivation — plus order and invoice processing, goods receipt and carrier coordination. Almost exclusively ongoing operations, hardly any campaign peaks. That discipline is exactly the point.
Since 1979 · more than 55,000 pallet slots · ISO 9001 & 14001 · EcoVadis Silver
Model changeovers, new campaign motifs, changed names: promotional-product ranges in the automotive environment change constantly. Every change has to reach the shop, the master data and the warehouse — otherwise articles get ordered that no longer exist, and invoices sit in approval without a PO number. Running such a shop is therefore less a question of the front end than of the data discipline behind it.
New article listings, renaming and deactivation run through standardized notification forms and are maintained directly in article management and the shop — in PROWERB's own PROWERB Core system, with gapless real-time inventory posting.
Behind that lies the full processing: order receipt and order confirmation, invoices and credit notes including PO handling, goods receipt with resolution of delivery discrepancies, carrier coordination. PROWERB does not act as the sender here, but as the operator behind the scenes of the brand.
Continuous operations follow fixed routines. Every transaction has a defined path from the notification form to delivery.
Article changes come in via standard notification forms: new listing, renaming, deactivation — one process, three cases.
Master data is updated in article management and the shop, inventory and discontinued articles reconciled.
Order receipt, order confirmation, invoice, credit note — including document corrections and PO matching.
Goods receipts are booked in, delivery discrepancies resolved, carriers commissioned and coordinated.
Renamings and deactivations clearly exceed new listings — the range isn't piling up, it's being curated. The shop has run in ongoing operations since 2021: hundreds of documented article and processing transactions, hardly any campaign spikes, no project drama. For the manufacturer that means: a current range, clean invoices, reliable goods flow — without marketing having to worry about it.
At PROWERB, ongoing operation is not a residual category next to campaigns, but its own discipline — with its own account management for operational fulfillment.
New article listings, renaming and deactivation run through standardized notification forms: one process, three cases. Master data is maintained directly in article management and the shop, inventory and discontinued articles reconciled.
On the proprietary ERP and warehouse system PROWERB CORE, with gapless real-time inventory posting. Every article change and every goods flow is thereby systemically traceable.
Order receipt and order confirmation, invoices and credit notes including PO handling and document corrections, plus goods receipt with resolution of delivery discrepancies and carrier coordination. The cycle from notification form to delivery sits in one hand.
No. PROWERB does not act as the sender, but as the operator behind the scenes of the brand. The shop runs under the manufacturer's own presence.
Ongoing operation is its own discipline at PROWERB, with dedicated account management for operational fulfillment. You have a dedicated contact instead of a call center.
It starts with a non-binding Needs Check in under 60 seconds on range and order processes. The takeover runs as onboarding over roughly 14 weeks, on request in parallel with the existing operation.
Briefly describe your promotional-products range and your order processes — we'll respond with a concrete assessment of how article lifecycle, processing and goods flow come together in one operation.
