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PROWERB — Elevating Brands

Marketing Operations Backbone since 1979. Promotional products, logistics, kitting and digital commerce. One partner with its own operations in Kleve.

Elevating Brands — since 1979.Kleve · Düsseldorf · Dortmund · Lüdinghausen
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PROWERB, Huissener Str. 7–947533 Kleve+49 (0)2821 7218-0info@prowerb.de
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  1. PROWERB
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Services · Promotional Products & B2B Shops

Order merchandise in your own brand shop.

Employees, dealers and procurement teams get a relevant catalogue and clear ordering paths. PROWERB develops the B2B shop with Agora Commerce and connects it with sourcing, stock and shipping.

Discuss your project →Explore the details ↓
A German-language Agora demo product view with variants and ordering information.
A German-language Agora demo product view with variants and ordering information. Enlarge view

What we align for your project

Catalogue & audience

Who orders which products, variants and quantities?

Ordering & approval

Which roles, budgets or checks belong to the process?

Fulfilment & updates

How are orders, shipping and enquiries connected?

Thesis

Link purchasing, approval and documents to the same order.

Alongside products, a B2B shop needs cost centre, purchase reference, invoice address and any required approval. These details are checked before handover to fulfilment and invoicing. Missing information has an owner and a defined resolution path.

Agora Commerce · Developed by PROWERB

The right shop supports the whole process.

With Agora Commerce, we build B2B shops for employees, dealers and procurement teams. The catalogue, roles, budgets and ordering process are configured for your project.

Explore B2B shops with Agora →
Example workflow

From procurement need to a fully assigned order.

A company needs promotional products for several cost centres and destinations. Check basket, invoice reference and delivery together. Buyers need to understand which details are required and whether their order can proceed directly or needs approval.

  1. 1

    Clarify order information

    Define cost centre, purchase reference and address to suit procurement. Required fields should serve a real purpose.

  2. 2

    Trace approval

    Confirm approved quantities and budget before execution. Keep the original basket visible when questions arise.

  3. 3

    Connect delivery and invoice

    Assign shipment and invoice to the same order. Procurement can resolve open quantities and document questions through a shared reference.

Scope of Service

The shop is the interface. Behind it lie five process routes.

Software is only one part of B2B shop operations. The larger part is made up of well-run processes.

01Order intake & confirmationEvery order runs into the system, is checked, confirmed and released for picking — also as a catalog order file in bulk format.
02Invoice, credit note, PO handling →Invoicing on behalf of the customer, invoice corrections including retroactively added PO numbers, credit note processing under defined rules.
03Item master dataNew listings, renaming and deactivation via standardized reporting forms — the entire item lifecycle stays consistently managed.
04Range & procurement →Range maintenance and catalog ordering processes, on request including procurement and finishing via our own Promotional Products business unit.
05Fulfillment integration →The shop books directly against real-time inventory in our own warehouse. Permanently stocked promotional items leave it same-day more than 95 percent of the time. The same-day share is an operating metric for permanently stocked promotional items, not a promise for each order. Dispatch depends on available stock, complete and approved order data, the agreed cut-off and working days. We clarify the reporting period and applicable service level for your project.
System & Operations

Behind every shop is a system of our own, not a bought-in one.

The shop receives the products and ordering rules approved for the mandate. Goods and documents are linked through shared references. Required customer systems remain part of integration planning; MEP Platform & Technology provides the technical detail.

Process view

Order-to-cash: one closed loop

  1. 01Ordercall-off / API
  2. 02Pick & packwarehouse
  3. 03Dispatchtrack & trace
  4. 04Invoicecredit note

Every step booked in the same ERP — no media break, no handover.

> 2 million shipments a yearover the same recurring processes

What this shows

Connected from order to document.

The visual orders recurring process steps. The important part is continuous booking without a manual handover.

Proof

Long-standing relationships, ongoing shop operations.

The relationship with Renault began in 1996. Today, PROWERB manages the Renault and Dacia shops — from the item lifecycle through order and invoice processing to credit notes. Oatly has ordered via the promotional-products shop since 2023, including changes, cancellations and invoice processing.

For junited AUTOGLAS, the route from order through invoice to delivery runs as one continuous process, with courier and returns commissioning. Add to that mandates that aren't tied to a logo: a mid-sized industrial manufacturer with a strongly form-driven full shop operation, an international bank with several years of collaboration, a leading sports-betting provider, another automotive manufacturer whose core mandate is item maintenance.

Onboarding

Agree scope and introduction before launch.

For a larger fulfilment takeover, introduction follows seven phases (0–6). Around 14 weeks is a planning guideline once master data, contracts, inventory transfer, interfaces and approvals are settled. A digital build or smaller scope receives its own schedule.

  1. 01

    Data and rules

    Define products, users, prices, document requirements and approvals.

  2. 02

    Integration and test

    Take over open cases, check ordering and feedback.

  3. 03

    Launch and support

    Agree acceptance, contacts and daily catalogue maintenance.

Related Services

The shop is one building block. The route is longer.

01Promotional-products fulfillment →Warehousing, picking and dispatch behind the shop.
02Order & invoice processing →Order-to-cash as a standalone service, also without a shop front end.
03Closed shops & employee shops →Closed order platforms for defined user groups.
04Corporate fashion & workwear shop →Textile shops with size management, name printing and reorder logic.
05Catalogs & range managementRange maintenance and catalog ordering processes in live operation.
FAQ

The questions that come up first in the briefing.

How long does it take to go live?

For a larger fulfilment takeover, introduction follows seven phases (0–6). Around 14 weeks is a planning guideline once master data, contracts, inventory transfer, interfaces and approvals are settled. A digital build or smaller scope receives its own schedule.

Can existing shops and ERP systems be connected?

Yes. The MEP platform is cloud-based and connects existing online shops, ERP and WMS systems. It's also usable stand-alone as SaaS.

Who answers order confirmations, invoice questions and PO corrections?

PROWERB. Order intake, confirmation, invoice and credit note processing including PO handling are part of operations — the customer appears as the brand, PROWERB works in the background.

Does this also work as a closed shop for employees or trade partners?

Yes. Alongside open B2B shops, PROWERB operates closed order platforms for defined user groups — from the employee shop to the dealer portal. B2C and D2C routes are also covered in operations.

What does operating a B2B promotional-products shop cost?

That depends on range, order volume and service depth — from pure shop operation to the complete route including procurement, finishing and fulfillment. The basis is a briefing, from which a concrete offer emerges.

Related topics

These pages fit too.

  • 01Promotional-Products Fulfillment: Pick, Pack & Ship
  • 02Order-to-Cash: Order Processing in Ongoing Operations
  • 03Closed Shops & Employee Shops
  • 04Corporate Fashion & Workwear Shops
Briefing

The fastest path to a running shop is a precise briefing.

Describe your range, orderers and target picture — we respond with a concrete proposal for build and operation.

Request a callback
Your contact replies within 24 hours on business days.