Use Case · Order Processing
A supplier item is dispatched directly by the responsible partner. The order triggers the agreed notification; actual dispatch confirmation remains a separate update.
Identify the order line and responsible supplier.
Hand over the required order data through the agreed channel.
Match the supplier update to the original order.
Promotional-product assortments are mixed: staple items sit in the warehouse, custom items and printed materials are only produced after ordering — at the supplier. Without automation, every one of these orders means: reading, forwarding, attaching order data, tracking confirmation. Routine in an individual case. A bottleneck in ongoing operations that costs delivery time and produces transmission errors.
The trigger sits in the shop's order processing flow. When an order comes in for a dropship item, the process engine in the in-house ERP and warehouse system automatically generates the new-order supplier notification — with recipient, item and order data. The supplier ships directly. Tracking, order changes, cancellation and credit notes stay in the same system as warehouse goods. The buyer notices no difference: one shop, one process, one invoice.
Agora Commerce · Developed by PROWERB
With Agora Commerce, we build B2B shops for employees, dealers and procurement teams. The catalogue, roles, budgets and ordering process are configured for your project.
In this example, one order includes a stocked item and a direct-shipping item. The direct item is sent to the supplier with its order reference. The supplier must return acceptance, dispatch and tracking via the agreed interface or structured response; without that response channel, status cannot update reliably. Missing messages and changes go to the responsible team.
Order with warehouse and supplier items
A supplier notification does not confirm dispatch. External availability, approvals and dispatch feedback remain prerequisites; one order can have multiple shipments.
The shop has run since 2022 as pure ongoing operations, with almost no campaign peaks. The automated supplier notification is by far the most frequent single transaction in the mandate — hundreds of instances triggered rather than processed by hand. Around it, PROWERB runs the complete order process: tracking, print-data approvals, credit notes and order changes.
Yes — that's the normal case in promotional-product assortments: staple items sit in the warehouse, custom items and printed materials are only produced after ordering at the supplier. The dropship line item is flagged as direct dispatch in the item master; the buyer notices no difference: one shop, one process, one invoice.
Automatically. When an order comes in for a dropship item, the process engine in the ERP and warehouse system generates the supplier notification itself — with recipient, item and order data, no manual intermediate step. Order data is passed on without manual forwarding; missing feedback remains an exception to resolve.
In this example, one order includes a stocked item and a direct-shipping item. The direct item is sent to the supplier with its order reference. The supplier must return acceptance, dispatch and tracking via the agreed interface or structured response; without that response channel, status cannot update reliably. Missing messages and changes go to the responsible team.
In the same order-processing flow as any other order. Invoice, change and credit note are closed out in the same place as tracking and print-data approvals — not in a separate dropshipping process.
Ongoing operations since 2022: for a nationwide financial-services distribution company, the automated supplier notification is by far the most frequent single transaction in the mandate — hundreds of instances triggered rather than processed by hand. The trigger is one building block of the complete promotional-products shop.
With a non-binding Needs Check in under 60 seconds. You describe your assortment and supplier structure, we show which steps can be triggered instead of processed by hand — with a dedicated contact as your counterpart.
If your shop mixes warehouse items and direct-dispatch suppliers, the interface is worth a look. Describe your assortment and supplier structure — we'll show which steps can be triggered instead of processed by hand.
