Use Case · Event & Ticketing
Ticket and hospitality requests meet a limited number of places. The workflow connects demand, approval, guest details and distribution so every confirmation remains traceable.
Record the request, event and required places.
Connect available capacity with the responsible decision.
Provide approved tickets and the required instructions.
Ticket requests come from sales, from partners, from campaigns — rarely bundled, often at short notice. The allocation is limited, matchday doesn't move. Guest names and accreditation data get submitted late, changed, changed again. Whoever manages this with an inbox and a spreadsheet risks the two most expensive mistakes in ticketing: the double-booked seat and the empty one.
Every request is checked against the current allocation balance, every allotment is documented, every commitment is traceable. The team follows up on missing guest names, accreditation data goes to the organizer on time, confirmations and tickets go to the guests. All correspondence runs under the brand's name — PROWERB stays the operator in the background. The process belongs to the event, ticketing and hospitality operations with which PROWERB also handles VIP invitations and event logistics.
Test the rules with a request after the last available seat: who decides on rejection or a waiting list, and who may reallocate a returned seat? Record that decision and the guest-name deadline in advance. A return must be reflected in the allocation balance before a new confirmation is issued. At the event date, reconcile seat allocation, accreditation status and ticket dispatch; a reminder does not replace confirmed guest details.
Ticket requests and reservations come in centrally and are checked against the available allocation.
Seats are bindingly allotted and documented — per event, per category, per guest. The allocation balance is traceable at any time.
Guest names and accreditation data are followed up, corrected and reported on time.
Guests receive confirmation and tickets — digitally or as a shipped item via our own logistics.
Ahead of the event, the team reminds guests and hosts — so allotted seats actually get filled.
For Coca-Cola, PROWERB has run VIP ticketing and event logistics for years as part of a broad mandate — from hospitality management to steering the promotions. The allocation is managed before the first guest even asks where they're sitting.
Each confirmed allocation reduces available capacity for the event and category. A returned place is recorded before reassignment; changes require the agreed approval.
Yes. All correspondence — from confirmation through ticket dispatch to the reminder — runs under the brand's name. PROWERB stays the operator in the background.
That's the norm, not the exception: names get submitted late, changed, changed again. The team actively follows up on missing details, corrects them and reports the accreditation data to the organizer on time.
Both. Guests receive confirmation and tickets digitally or as a shipped item via PROWERB's own logistics — the same operation that also manages warehouse inventory and dispatch.
Ahead of the event, the team actively reminds guests and hosts. The reminder is a fixed step in the process chain — so an allotment doesn't turn into an empty seat.
For Coca-Cola, PROWERB has run VIP ticketing and event logistics for years as part of a broad mandate. For your event, a briefing on allocation, target groups and timeline is enough; we'll sketch the operating process for it.
Describe your event's allocation, target groups and timeline — we'll sketch the operating process for it.
