An international bank orders its promotional products through a shop operated by PROWERB — along with everything behind it: item master data, goods receipt, inventory management, invoicing, dispatch. Not a project with a beginning and an end, but ongoing operations. Roughly five years, without interruption.
Since 1979 · more than 55,000 pallet slots · ISO 9001 & 14001 · EcoVadis Silver
The figures for this mandate remain confidential. What can be said is here.
In a banking environment, promotional products demand doesn't follow a campaign calendar. Orders come in all year round, most of them as single orders. This exact kind of logistics is unspectacular in appearance and demanding in detail: every transaction needs a clean document, every item a maintained master record, every inventory position a reliable posting. Run it as a side activity and you produce exception handling. Run it as an operation and you produce calm.
PROWERB operates the bank's promotional products shop and everything attached to it. Items are created, changed and deactivated via standard change forms. Deliveries are booked in, inventory is managed and reconciled where discrepancies occur.
Orders run from receipt through confirmation to invoice — and, where a correction is needed, through to credit note. Dispatch runs with shipment tracking and notification; special deliveries are managed separately. No handover point to third parties, no change of responsibility mid-process.
Operations follow a chain that was cleanly defined once and has run to the same standard ever since.
Creation, change and deactivation of items via standard change forms. The assortment is clean before the first order arrives.
Deliveries are booked in, inventory is managed continuously and reconciled where discrepancies occur.
Order receipt and order confirmation through the shop — in day-to-day business, predominantly single orders.
Order-to-cash through to the document: invoicing, corrections, credit notes. Document quality is not a formality in a banking environment.
Outbound with shipment tracking and notification. Special deliveries run as a separate, managed process.
The value of this mandate doesn't show up in a campaign anecdote — it shows up in duration. The same chain has been running for roughly five years — master data, inventory, order, document, dispatch — over the same standardized processes. Orders arrive, invoices are correct, inventory is posted. In ongoing operations, being unremarkable is the toughest quality mark.
The same engine room maintains item master data for Renault across a two-brand operation and handles a promotion-driven summer campaign for Bitburger. The other cases show the range.
This is exactly what this operation is built for. In a banking environment, demand doesn't come in waves but one order at a time, all year round — unspectacular in appearance, demanding in detail. Run it as a side activity and you produce exception handling; run it as an operation and you produce calm.
Order-to-cash runs through to the document: invoicing, corrections and, where needed, credit notes. Every transaction gets a clean document, every item a maintained master record, every inventory position a reliable posting — in a banking environment that's not a formality.
Yes. Dispatch runs with shipment tracking and notification; special deliveries are run as a separate, managed process.
Creation, change and deactivation run via standard change forms. The assortment is clean in the system before the first order arrives — the same chain has run to this standard for roughly five years.
No. Shop, master data, inventory, document and dispatch sit with one party — no handover point to third parties, no change of responsibility mid-process. In day-to-day business you work with a dedicated contact instead of a call center.
The figures for this mandate remain confidential — that's standard practice in the financial sector. What counts is the duration: the same operation has run without interruption for roughly five years over the same standardized processes. Details can be discussed in a personal conversation.
Tell us about your assortment, orderer structure and document requirements. You'll get a concrete assessment of how the chain would run at PROWERB — from the change form to the shipment notification.
