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PROWERB — Elevating Brands

Marketing Operations Backbone since 1979. Promotional products, logistics, kitting and digital commerce. One partner with its own operations in Kleve.

Elevating Brands — since 1979.Kleve · Düsseldorf · Dortmund · Lüdinghausen
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  1. PROWERB
  2. Glossary
Dropshipping
Glossary

Dropshipping

Dropshipping refers to a fulfillment model in which ordered goods do not come from your own warehouse. The order is passed on systemically to the supplier or manufacturer, who ships directly to the recipient. Warehousing and dispatch sit with the supplier — order acceptance, invoicing and customer communication remain with the dealer or its service provider.

Context

In a promotional-products range, not everything ever sits in your own warehouse.

B2B ordering portals mix warehouse-held staples with items that are only produced on order or shipped directly by the supplier. Dropshipping keeps such items orderable without tying up space and capital. What matters is the handover: if the portal triggers the supplier notification automatically, the process stays traceable. If it runs by word of mouth, a blind spot opens up between order and delivery.

At PROWERB

The order triggers the supplier notification automatically.

In the ordering portals PROWERB operates, an incoming order automatically generates the supplier notification — proven in ongoing operations, for example for a nationwide financial sales company, where this trigger is among the most frequent events in ongoing operations.

Warehouse items and dropshipping items run in the same order-to-cash process: one order, one confirmation, one invoice. Shipment tracking and exception handling stay with PROWERB — the buyer doesn't notice which warehouse the goods come from.

Related topics

Related terms and services.

Four terms that appear in the same process.

01Fulfillment →Warehousing, picking and dispatch from your own stock — the counter-model that dropshipping is combined with in the range.
02Order-to-Cash →The process from order receipt to invoice. Dropshipping items run within it, not alongside it.
03Supplier integrationThe technical handover of order and shipping data to the supplier — the prerequisite for the automatic trigger.
04B2B ordering portalA customer-specific shop where mixed ranges are ordered — the source of every dropshipping event.
05EDI and EDIFACT (ORDERS, DESADV) →
06Dotation & Allocation (Dotation) →
07Dropshipping and Supplier Integration in Promotional-Products Operations →
FAQ

Frequently asked questions about dropshipping in B2B portal operations.

Can warehouse items and dropshipping items run in the same portal?

Yes — that is exactly the standard case. In the ordering portals PROWERB operates, warehouse-held staples and dropshipping items run in the same order-to-cash process: one order, one confirmation, one invoice.

How does the supplier learn about an order?

The order automatically triggers a supplier message in the portal, using an interface, file or email according to the integration. The important distinction is a traceable automatic trigger instead of manual forwarding. The supplier returns the agreed shipping details.

Who handles shipment tracking and exception handling if the supplier ships directly?

Both stay with PROWERB — the process remains traceable from order receipt to delivery. The contact is a dedicated one, not a call center.

Does the buyer notice a difference between goods from the warehouse or from the supplier?

No. Order, confirmation and invoice run through the same process — the buyer doesn't notice which warehouse the goods come from.

Why not just stock every article?

Promotional-products ranges mix staples with items that are only produced on order or shipped directly by the supplier. Dropshipping keeps such items orderable without tying up warehouse space and capital.

What's the risk if the supplier handover runs manually?

If the notification runs by word of mouth, a blind spot opens up between order and delivery. Capture your supplier structure in the non-binding Needs Check in under 60 seconds; a dedicated contact then assesses whether automatic integration makes sense.