PROWERB operates promotional-products shops whose assortment isn't entirely in our own warehouse: on order intake, the system automatically triggers notification to the supplying manufacturer — the supplier dispatches directly, PROWERB manages the order, shipment tracking and documentation. One transaction, one system, no break in the data chain.
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Since 1979 · Promotional Products hub in Dortmund since 2025 · ISO 9001 & 14001 · EcoVadis Silver
A basket contains stocked goods and an item shipped directly by a supplier. The customer still needs a clear answer. Track partial quantities, shipping messages and invoice references separately, then connect them to the original order. Supplier receipt is not a shipping confirmation.
Assign lines to the correct fulfilment route. Agree ownership of confirmation, lead time and later enquiries for each route.
Connect acceptance, partial shipment and tracking to quantities and lines. Follow up missing messages with the supplier.
Reconcile delivered, open and cancelled quantities. Keep returns traceable even when they go to a different address.
In many promotional-products programs, customized, oversized or rarely ordered items don't sit in the central warehouse — they sit at the manufacturer. The critical point is the moment between order intake and the supplier: forwarded emails, bulk lists, ad hoc requests.
Where the handoff runs manually, delays, duplicate orders and exception cases without a data basis result. PROWERB replaces the handoff with a trigger: the order automatically generates the supplier notification — standardized, logged, in the same system as the warehouse business.
Dropshipping at PROWERB isn't a special path alongside the shop — it's a transaction type within it. In operations, the pattern is simply: new order — supplier notification.
PROWERB CORE, the in-house-developed ERP with warehouse management and process engine, manages every dropshipping transaction under the same order logic as the warehouse business: created, triggered, tracked, invoiced. The MEP platform connects existing online shops, ERP and WMS systems; exchange with suppliers runs via interface or standardized order files. The Operations Cockpit delivers live reports and track-and-trace — around the clock, integrated into the customer's systems on request.
Since 2022, PROWERB has run its promotional-products shop in continuous operation: order and invoice processing, inbound and outbound logistics, shipment tracking, print-data approvals with correction loops, credit notes and order changes.
The dominant single activity in ongoing operation is the automated dropshipping trigger — the supplier notification on order intake. Hardly any transaction is campaign-related: the account is pure ongoing operations, and that's exactly what the process is built for.
The standard process is documented and runs the same way for every dropshipping order — from intake to closed transaction.
The order arrives via the promotional-products shop or an interface and is created as an order in the ERP.
The system recognizes from the item whether it's warehouse stock or direct dispatch — and routes the order into the matching process.
The trigger generates the standardized notification to the supplier: new order, recipient data, item. Automated and logged.
For customized items, only after print-data approval: the supplier produces and ships directly to the recipient. Status stays within the transaction.
Invoice and credit note processing, order changes, exception handling if needed. The transaction only closes with a correct document.
Order with warehouse and supplier items
A supplier notification does not confirm dispatch. External availability, approvals and dispatch feedback remain prerequisites; one order can have multiple shipments.
Dropshipping connects into the processes before and after it: the shop that generates the order, and the paths for dispatch, clarification and documentation.
For items that don't belong in the central warehouse: customized goods the manufacturer only produces on order, oversized items, or rarely ordered positions. The decision is made per item — not per assortment.
Via interface, standardized file exchange or structured notification. The format follows the supplier's system landscape.
Yes. The transaction is created, triggered and managed at PROWERB — status inquiries, shipment tracking and exception handling run through the same order as warehouse goods.
Print-data approvals and correction loops run as a documented workflow before the supplier produces. Only the approval triggers production.
Yes. One assortment, one shop, one order system — routing decides per item whether PROWERB picks it or the supplier dispatches directly.
PROWERB. Invoice and credit note processing, order changes and document corrections run as a defined transaction in the same system.
A briefing is enough: assortment, suppliers, order channels. PROWERB responds with a concrete process proposal — from trigger to document.
