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PROWERB — Elevating Brands

Marketing Operations Backbone since 1979. Promotional products, logistics, kitting and digital commerce. One partner with its own operations in Kleve.

Elevating Brands — since 1979.Kleve · Düsseldorf · Dortmund · Lüdinghausen
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PROWERB, Huissener Str. 7–947533 Kleve+49 (0)2821 7218-0info@prowerb.de
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  1. PROWERB
  2. Integrations

Integration · Shopify

Shopify takes the order. PROWERB gets it moving.

We connect your Shopify orders, stock and shipping updates to fulfilment. Approvals, variants and return processes are agreed before launch.

Start Needs Check →Explore the details ↓

A Shopify order in fulfilment

  1. 1

    Receive the order

    The released order arrives with line items, variants and recipient details.

  2. 2

    Pick and pack

    Operations processes available items according to the agreed shipping rules.

  3. 3

    Return tracking

    Shipping information is linked to the shop order; enquiries retain their reference.

Example workflow. Data scope, approvals and technical requirements are agreed with your team.

Platforms and their role

The platforms shown belong to the described workflow. We agree the exact scope, required access and responsibilities for your setup.

  • Shopify

    Orders, stock and shipping updates

Thesis

Manage the Shopify shop and fulfillment as a connected process.

After purchase, the customer expects a clear confirmation and reliable information about the shipment. The Shopify order, warehouse handling and shipping update need to stay connected. Alongside fulfillment, PROWERB can manage item maintenance, order and invoice processing and end-customer communication. We agree which tasks remain with your brand and which our team handles.

Example · Data handoff

After checkout, the customer needs a clear answer.

A Shopify order contains two items, only one of which is immediately available. Agree whether to wait or ship in parts and how the shop will communicate it. Shipping status must reflect confirmed quantities; creating a parcel number alone does not mean delivery is complete.

  1. 1

    Accept the order

    Check products, quantities, recipient and agreed release conditions. Resolve invalid lines before execution.

  2. 2

    Choose fulfilment

    Handle partial or complete shipment according to shop rules. Keep the decision traceable for support and warehouse.

  3. 3

    Return status

    Return shipment updates, tracking and outstanding quantity to the order. Answer enquiries using the same reference.

Scope of services

One incoming order in Shopify triggers the whole chain.

Six services, available individually or as one operation:

01Shop operations →The Shopify shop runs as a managed service, not a one-off project: order processing, invoicing and credit-note processes, item and master-data maintenance — operated in the brand's name.
02System integrationShopify is connected directly to PROWERB CORE, our own ERP and WMS system with a process engine. Orders flow automatically into order management, inventory is booked back in real time — RFID-capable, gapless.
03Fulfillment →Items under ongoing operations leave the warehouse the same day in over 95 percent of cases. Storage is organized by goods type: high-runners, bulky goods, glass, hazardous materials — each category in its own zone. The same-day share is an operating metric for permanently stocked promotional items, not a promise for each order. Dispatch depends on available stock, complete and approved order data, the agreed cut-off and working days. We clarify the reporting period and applicable service level for your project.
04Finishing and assemblyFlocking, printing, kitting and assembly, co-packing — order-based, directly at the warehouse, with system integration from the online shop through to production and stock-consistent booking in the WMS.
05Campaigns and sweepstakesCampaign dispatch runs on a dedicated campaign line: 1 to 15,000 shipments per day, changeover time under three hours. Sweepstakes dispatch included, with delivery-status communication to recipients.
06Exception handling and returns →Shipment tracking, notification, non-delivery clarification, returns processing — end-customer communication after checkout is part of operations, not the small print.
Proof

A fan shop on Shopify — and the complete physical chain behind it.

For a traditional German brewery, PROWERB operates the official fan shop on Shopify: goods receipt and inventory management for fan merchandise, order and invoice processing, plus dispatch of jerseys and fan merchandise from sweepstakes — including delivery-status communication to winners.

That the integration isn't tied to the platform is shown by Arizona Iced Tea, with direct integration into its existing shop and goods dispatch for D2C and Amazon — and Oatly, with a standalone shop solution handling welcome packages for hospitality accounts and new partners.

These peak figures refer to baseline output: 200% is double, 400% is fourfold (+300%). Achievable volume and lead time are agreed for the item mix, goods and data availability, staffing and shift plan.

FAQ

What buyers want to know before integration.

How is Shopify connected to warehousing and dispatch?

Directly to PROWERB CORE, our in-house ERP and WMS system. Orders from the shop flow automatically into order management; inventory and shipment status are reported back in real time. Client online shops are built into the system architecture as a dedicated channel — connecting to an existing shop is the standard case, not a special project.

Does PROWERB also operate the Shopify shop itself?

Yes. Shop operations is a managed service: order processing, invoicing and credit-note processes, item maintenance. Proven in the ongoing operation of the official fan shop for a traditional German brewery — Shopify frontend and fulfillment under one roof.

How long does onboarding take?

For larger fulfillment takeovers, we use the seven-phase method: from requirements and master data through system integration, testing and stock transfer to go-live and handover to ongoing operations. Around 14 weeks is a planning guide for that scope; data quality, interfaces and stock transfer determine the actual date. Smaller or purely digital assignments receive a suitable introduction plan.

What happens during load peaks — sweepstakes, product launch, seasonal business?

The campaign line scales from one to 15,000 shipments per day, changeover time under three hours. Short-term capacity grows to 200 percent of baseline capacity in 24 hours and to 400 percent of baseline capacity in 72 hours — via the flexible workforce pool and shift extensions.

Does PROWERB also handle end-customer communication?

Yes — delivery status, exception handling, returns. For the Bitburger summer campaign, PROWERB ran the phone hotline and complete email support alongside logistics from goods receipt to prize dispatch.

Does this also work with other shop systems?

Yes. Shopify is one of several operated platforms; existing shops and standalone shop solutions are integrated as well. What matters isn't the frontend but the chain behind it — and that always runs on the same systems.

Related topics

These pages fit too.

  • 01Magento Fulfillment: Integration, Operations, Migration
  • 02Promotional-Products Fulfillment: Pick, Pack & Ship
  • 03Bitburger: Sweepstakes Fulfillment at Scale
Briefing

Describe your shop. We'll respond with the chain behind it.

Assortment, volume, planned campaigns — that's all a first briefing needs. PROWERB reviews integration, warehouse logic and campaign readiness and responds with a concrete operating proposal.

Start Needs Check →Your contact replies within 24 hours on business days.