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PROWERB — Elevating Brands

Marketing Operations Backbone since 1979. Promotional products, logistics, kitting and digital commerce. One partner with its own operations in Kleve.

Elevating Brands — since 1979.Kleve · Düsseldorf · Dortmund · Lüdinghausen
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Logistics & fulfillmentPromotional products & merchandiseDigital commerce & marketplaceEvents & campaignsKitting, textile & ESGTech & AI
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PROWERB, Huissener Str. 7–947533 Kleve+49 (0)2821 7218-0info@prowerb.de
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Agora Commerce
Overview
Topics
  • B2B shops and dealer portals
  • Employee shops
  • Catalogues and pricing
  • Procurement and approvals
  • Ordering models
FeaturesDemos
Technology & operations
  • Integrations
  • Shop operations and administration
  • Technology and access
Shop operations and administration
  1. Software
  2. Agora Commerce
  3. Shop operations and administration

Agora Commerce · PROWERB’s own B2B shop software

The work continues after ordering.

A good shop also makes the next task clear. On Agora, we connect the order view with documents and agreed follow-on processes. Your team and PROWERB receive clear responsibilities for setup, maintenance and operation. The Rheinwerk example shows the administration view of the same order.

Explore processing after an orderDiscuss your shop project
RheinwerkOur company catalogue

Process order

Order
RW-1042
Company
Rheinwerk
Item
2 × PowerCore Pro
Net order value
€1,840.00

Further processing pending

Administration sees the same order as the buyer, with its additional processing tasks.

Order documents

Order summary RW-1042Created · associated with the order
Contents
Company, products, quantities and order value
Next task
Review the agreed data transfer
View data transfer
Example view of an individually designed Agora shop. The steps explain the workflow using fixed example data.

From order receipt to further processing.

  1. Review the order

    Lines, quantities, company and required ordering details stay connected. Administration can identify the record clearly.

  2. Identify open tasks

    A missing artwork file, a document or an incomplete transfer requires a different next step from an already processed line.

  3. Associate document and message

    Order documents and notifications refer to the correct order. Creation, dispatch and receipt remain distinct.

  4. Hand over to the next process

    The agreed processing follows. Updates are only shown as confirmed where the relevant information exists.

Design, features and administration belong together.

Individual shops
Each implementation can have its own design and assortment. Shared software features provide the foundation.
Order documents
Define which documents are required, who provides them and which data they contain.
Notifications
Event, recipient, content and the path back to the task determine when a message is useful.
Integrations and webhooks
Transfers to other systems need a visible processing status and a defined owner for errors.

We agree who takes care of each task.

Your team knows its assortments, users and approval rules. PROWERB develops and configures the shop within the agreed scope. Product maintenance, user administration, hosting, maintenance, support and other services receive specific owners. Service hours and response commitments belong in the project agreement.

Operations questions.

Can several shops have different designs?

Yes. Individual shops can share the software foundation. Data areas, permissions and the operating model are defined for each implementation.

Has an approved order already shipped?

No. Approval, order completion and shipping are different steps. The presentation must reflect the actual process state and available feedback.

The features for your shop.

Processing and communication

  • Order documents
  • Notifications

Integrations

  • Integrations and webhooks

How should your team work with the shop?

Let’s discuss daily tasks and the services PROWERB will provide for your shop.

Discuss your shop project