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PROWERB — Elevating Brands

Marketing Operations Backbone since 1979. Promotional products, logistics, kitting and digital commerce. One partner with its own operations in Kleve.

Elevating Brands — since 1979.Kleve · Düsseldorf · Dortmund · Lüdinghausen
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  1. PROWERB
  2. Use cases

Use Case · Inbound Logistics

The goods have arrived. Now the stock record must match.

An urgent inbound delivery needs the same clear references as daily operations. The exception process connects the advance notice, receiving checks and stock booking before goods become available for an order.

Discuss your project →Explore the details ↓

How the steps connect

  1. 1

    Identify the delivery

    Confirm the advance notice, products and expected quantities with the client.

  2. 2

    Inspect receipt

    Record actual quantities and condition, and report discrepancies.

  3. 3

    Make stock available

    After booking, communicate available quantities for further processing.

Starting Point

Physical arrival is not yet available system stock.

Physically arrived doesn't mean available. As long as a delivery isn't booked in, no shop can sell it, no picking can access it, no campaign can count on it. In ongoing operations, this is a matter of sequence. It becomes critical when sequence isn't enough: the restock for a running promotion arrives on a Friday.

The display material for the retail launch arrives one day before dispatch. Trade-show stock is stuck inbound. Then goods receipt needs a process that recognizes urgency — without the booking quality suffering.

Atlas & Nexus · PROWERB systems

Planning stays connected to fulfilment.

Atlas gives clients access to products, stock, campaigns and orders. Nexus supports operational processing. We agree the views and handovers needed for your project.

Explore Atlas and Nexus →
A campaign in the German-language Atlas interface with its related orders and information.
A campaign in the German-language Atlas interface with its related orders and information. Enlarge view
Process

Five steps between the dock and bookable inventory.

The exception process follows the same system as ongoing operations — it's simply moved forward. Booking happens in PROWERB Core, the in-house ERP and warehouse management system: gapless, in real time, RFID-capable.

  1. 01

    01 — Advance notice and prioritization

    The urgent delivery is announced — via delivery notice, phone call, or short-notice email. Scheduling moves the process forward and reserves dock time and staff.

  2. 02

    02 — Unloading and inspection

    Unloading, counting and inspection happen at the dock: do packages, items and condition match the advance notice and delivery note?

  3. 03

    03 — Real-time booking

    Checked quantities are recorded in the system. Blocked or unresolved goods remain separate; only release makes stock available for orders.

  4. 04

    04 — Discrepancy documented

    Shortfall, breakage or wrong delivery? Discrepancies are recorded and handed to the supplier or carrier as exception handling — the available quantity is booked immediately regardless.

  5. 05

    05 — Release for outbound

    Dispatch planning confirms which released quantities can ship within the agreed cut-off. Urgent receipt alone does not establish a same-day commitment.

From Operations

For Borussia Mönchengladbach's fan-shop fulfillment, goods receipt dominates day-to-day business.

Since 2022, Prowerb has run the e-commerce fulfillment for Borussia Mönchengladbach. The operation is inbound-intensive: goods receipts, inventory bookings, relocations and clarifying delivery discrepancies shape the daily work, along with stock-count checks during ongoing operations. Vaillant and Oatly have also had the goods-receipt-and-inventory-management workstream in their mandate for years; for Monster Energy it runs to the rhythm of numerous promotions.

Related

Read on: from goods receipt to the next task.

Four services that connect directly to this use case.

01Inbound & Inventory Management →Goods receipt, booking reconciliation, stock counts and relocation in ongoing operations — the foundation on which exceptions function.
02Exception Handling and Returns Management: Exceptions as a Process →When advance notice and delivery don't match: shortfalls, transport damage and non-receipt resolved in a structured process.
03Promotional-Products Fulfillment: Pick, Pack & Ship →The workstream after booking-in: storing, picking, finishing, dispatching.
04POS & Display Logistics: Campaign Logistics on Schedule →When the urgent delivery is supplying a campaign: campaign line with short changeover time, display stocking, scheduled dispatch.
FAQ

Frequently asked questions about urgent deliveries.

How quickly is an urgent delivery available as inventory?

Checked quantities are recorded in the system. Blocked or unresolved goods remain separate; only release makes stock available for orders.

How do I announce an urgent delivery?

Via delivery notice, phone call, or short-notice email. Scheduling moves the process forward and reserves dock time and staff — you're talking to a dedicated contact, not a call center.

What happens if shortfalls or transport damage turn up?

Discrepancies are recorded at the dock and handed to the supplier or carrier as exception handling. Crucially: the available quantity is booked immediately regardless — the campaign doesn't wait for the resolution.

Can the goods go straight back out the same day?

Dispatch planning confirms which released quantities can ship within the agreed cut-off. Urgent receipt alone does not establish a same-day commitment.

Does booking quality suffer when things need to move fast?

No. The exception process follows the same system as ongoing operations — it's simply moved forward. Unloading, counting and visual inspection against the advance notice and delivery note run through fully even under deadline pressure.

What capacity stands behind goods receipt?

More than 55,000 pallet spaces across the group; goods receipt at the Kleve site on the Lower Rhine is managed in the in-house warehouse management system. Inbound-intensive mandates such as the fan-shop fulfillment for Borussia Mönchengladbach (since 2022), as well as Vaillant, Monster Energy and Oatly, run on the same processes.

Urgent mode

Campaign under pressure?

Are timing, goods or execution starting to fail? Send the bottleneck and critical deadline straight into operational review.

Contact

Do you have goods inbound that can't wait?

Give your team the delivery notice, articles, quantity, expected arrival and desired dispatch. We check receiving time, booking and possible dispatch release; urgency needs confirmed scheduling.

Start Needs Check →Your contact replies within 24 hours on business days.