Industry · Health & Health Insurance
PROWERB organises merchandise, information materials and campaign sets for organisations in the healthcare sector. Approved content, recipients and shipping are agreed before delivery.
Bring current documents and approved materials together.
Assemble materials for information and prevention campaigns.
Agree quantities, addresses and delivery dates.
Orders for members or branches pass recipient data between the shop, warehouse and shipping process. Before launch, it must be clear which data each order requires, who may access it and how enquiries are handled. Even a small range needs defined permissions, order approvals and documentation. We agree these requirements with procurement, the business team and data protection.
Atlas & Nexus · PROWERB systems
Atlas gives clients access to products, stock, campaigns and orders. Nexus supports operational processing. We agree the views and handovers needed for your project.
PROWERB works as an operator in the background: the shop runs under your brand, the processes behind it run with us.
For a nationwide statutory health insurer, PROWERB manages a web shop serving members. The assignment includes order and invoice processing, dispatch and shipment tracking. The relatively small volume follows an agreed process. Coordination takes place through the insurer’s own communication channels, with dedicated contacts for operating questions.
For your project review, we agree the contacts and documents for organisation, quality management and data protection. The specific shop and shipping process determines the evidence your purchasing team needs.
Order-to-cash: one closed loop
Every step booked in the same ERP — no media break, no handover.
> 2 million shipments a yearover the same recurring processes
The visual orders recurring process steps. The important part is continuous booking without a manual handover.
The basis is a contractually regulated data processing agreement with clearly defined responsibilities and access rights. PROWERB has appointed an external data protection officer; we disclose the specific technical and organizational measures in conversation.
Small ranges and order volumes can be managed externally, as our work for a nationwide health insurer demonstrates. Whether the model is financially and operationally suitable for you depends on the shop, integration and ongoing handling effort. We assess this using your order process and expected volumes.
Both. We take over existing shops into ongoing operations or build new ones. For larger fulfillment takeovers, we use the seven-phase method: from requirements and master data through system integration, testing and stock transfer to go-live and handover to ongoing operations. Around 14 weeks is a planning guide for that scope; data quality, interfaces and stock transfer determine the actual date. Smaller or purely digital assignments receive a suitable introduction plan.
Through dedicated contacts at three levels: key account for strategic questions, campaign management for campaigns, fulfillment for operational handling. Coordination runs in your own channels — including Microsoft Teams.
Who places the order, who receives the shipment and which data is needed? Describe your range and recipients. We will clarify the shop and logistics responsibilities and the documents your procurement and data-protection teams need for review.
