Skip to content
PROWERB
Services
Industries
Cases
Lab & Software
Company
DENeeds Check →
Services
Industries
Cases
Lab & Software
Company
LanguageDEEN
Start Needs Check →
PROWERB — Elevating Brands

Marketing Operations Backbone since 1979. Promotional products, logistics, kitting and digital commerce. One partner with its own operations in Kleve.

Elevating Brands — since 1979.Kleve · Düsseldorf · Dortmund · Lüdinghausen
Services
Logistics & fulfillmentPromotional products & merchandiseDigital commerce & marketplaceEvents & campaignsKitting, textile & ESGTech & AI
Company
About usLocationsHow we workSustainabilityCareersContactInternationalPress & news
Resources
GuidesInsights archiveGlossaryDownloadsTools & calculatorsCosts & calculationCompare operating models
Contact
PROWERB, Huissener Str. 7–947533 Kleve+49 (0)2821 7218-0info@prowerb.de
© 1979–2026 Prowerb GmbHLegal notice (German)Privacy policy (German)Terms (German)BrandDEEN

All rights reserved. Subject to change. Text and images on this website have in part been created or edited using artificial intelligence.

  1. PROWERB
  2. Services
  3. Promotional products & merchandise

Services · Promotional Products & B2B Shops

A shop for your employees.

Your employees order from their designated catalogue. With Agora Commerce, PROWERB builds employee shops with suitable roles, budgets and approvals and connects them to fulfilment.

Discuss your project →Explore the details ↓
A German-language Agora demo product view with variants and ordering information.
A German-language Agora demo product view with variants and ordering information. Enlarge view

What we align for your project

Catalogue & audience

Who orders which products, variants and quantities?

Ordering & approval

Which roles, budgets or checks belong to the process?

Fulfilment & updates

How are orders, shipping and enquiries connected?

Starting point

Open channels scatter. Closed shops steer.

Without a closed shop, equipping runs on ad hoc requests: bulk orders in Excel, approvals by email, chaos around sizes, logos and suppliers. A closed shop defines who may order what — turning it into a documented standard process from order intake through confirmation and invoice to dispatch.

What matters is what comes after go-live: an ordering portal is never finished, it runs. That's why we take on not just the build, but the operation — order and invoice processing, PO handling, credit notes and item maintenance via standardized notification processes.

Agora Commerce · Developed by PROWERB

The right shop supports the whole process.

With Agora Commerce, we build B2B shops for employees, dealers and procurement teams. The catalogue, roles, budgets and ordering process are configured for your project.

Explore B2B shops with Agora →
Example workflow

New employees order their first kit.

A new employee needs clothing and materials for her location. Her role determines the assortment; the agreed budget and any required approval govern ordering. The journey explains sizes, delivery address and how to handle an item that does not fit.

  1. 1

    Check access and role

    Test invitation, location and permissions with a representative account. Role changes also need a clear owner.

  2. 2

    Order a clear requirement

    Show size, quantity, budget and destination in the same flow. Obtain required approvals before execution.

  3. 3

    Support the kit

    Keep delivery status and enquiries linked to the order. Agree handling for size changes and personalised goods in advance.

Onboarding

Agree access, catalogue and introduction.

For a larger fulfilment takeover, introduction follows seven phases (0–6). Around 14 weeks is a planning guideline once master data, contracts, inventory transfer, interfaces and approvals are settled. A digital build or smaller scope receives its own schedule.

  1. 01

    Users and rights

    Define employee roles, locations and equipment budgets; dealer management covers independent partner networks.

  2. 02

    Catalogue and service

    Check sizes, personalisation, approvals and queries in the ordering journey.

  3. 03

    Handover and start

    Accept access, test orders and ownership; agree the overall plan through Integrations.

Scope of services

The login is the smallest part of the shop.

A closed shop at PROWERB isn't a software license — it's an operated process. The scope behind it:

01Portal & accessLogin-protected shop for defined user groups and assortments. Built on the MEP platform with 18 customizable modules — or connected to your existing online shop, ERP and WMS.
02Order & invoice processing →Order intake, confirmation, PO handling, invoice correction and credit note — as a standardized ongoing process, not case-by-case handling.
03Assortment & master dataItem creation, renaming and deactivation run via standard notification forms. The assortment stays maintained, even after years.
04Corporate fashion & finishingEmbroidery, flocking, screen printing, transfer and digital direct printing in-house — customized per order and reproducible exactly across repeat orders.
05Fulfillment & dispatch →Warehousing, pick & pack, dispatch: permanently listed promotional items leave the warehouse over 95 percent of the time the same day. Shipment tracking, advance notification and returns included. The same-day share is an operating metric for permanently stocked promotional items, not a promise for each order. Dispatch depends on available stock, complete and approved order data, the agreed cut-off and working days. We clarify the reporting period and applicable service level for your project.
06Orderer supportInquiries about orders, invoices and shipments are answered by our customer care — your own department stays out of it.
Ongoing operations

An employee shop isn't a project. It's operations.

Order, inventory booking and dispatch run in our own system: PROWERB CORE manages orders, items and inventory in real time — RFID-capable, booked without gaps. As the shop grows, the platform grows with it: the MEP maps multi-brand strategies and connects new locations and assortments without rebuilding the portal. For sensitive user groups, data protection matters: PROWERB works with an external data protection officer and operates, among others, the GDPR-sensitive web shop of a nationwide statutory health insurance fund.

References

Workshop network, bank, health insurance fund: closed user groups are our daily business.

A selection of proven portal operations. We name names where customers have given approval.

junited AUTOGLAS
Promotional-products shop for the nationwide workshop network — continuous from order through invoice to delivery, including goods receipt, shipment tracking and returns.
Renault
Shop operations for two group brands since 1996 — order and invoice processing plus ongoing item maintenance via standard notification forms.
An international bank
Around five years of promotional-products shop, order-to-cash and fulfillment in ongoing operations — from order intake to special deliveries.
A nationwide financial services distributor
Continuous shop operations since 2022 in a dropshipping model — with automated supplier notification on every order.
A nationwide statutory health insurance fund
Operation of the web shop as an external service provider — GDPR-sensitive, with fulfillment and shipment tracking behind it.
Related services

What borders directly on the shop.

01Employee shops with Agora →We build your employee shop on our own software, with access, assortments and allowances tailored to your company.
02Corporate Fashion & Workwear Shop →Sizes and personalisation in daily operations.
03Integrations →Agree technical integration and introduction.
04Promotional products fulfillment →Connect ordering to goods handling.
FAQ

Frequently asked questions about closed shops and employee shops.

What's the difference between a closed shop and an open online shop?

Access. A closed shop is login-protected and limited to a defined user group — employees, branches, sales or workshop partners. Assortment, prices and approvals apply only to this group and aren't publicly visible.

How long does it take to go live?

For a larger fulfilment takeover, introduction follows seven phases (0–6). Around 14 weeks is a planning guideline once master data, contracts, inventory transfer, interfaces and approvals are settled. A digital build or smaller scope receives its own schedule.

Do we need to replace our existing shop system?

No. The MEP platform connects existing online shops, ERP and WMS systems. It's cloud-based, maps multi-brand strategies and can also be used standalone as SaaS.

Does corporate fashion work in an employee shop?

Yes. Textile finishing is a core service: embroidery, flocking, screen printing, transfer and digital direct printing run in-house, customized per order. Details are on the Corporate Fashion & Workwear Shop page.

How do you handle personal data of orderers?

Order and recipient data is processed in compliance with GDPR, with an external data protection officer overseeing operations. The web shop operation for a nationwide statutory health insurance fund shows that sensitive user groups work too.

Related topics

These pages fit too.

  • 01Corporate Fashion & Workwear Shops
  • 02B2B Promotional-Products Online Shop
  • 03Order & Invoice Processing for Promotional-Products and B2B Shops
  • 04Promotional-Products Fulfillment: Pick, Pack & Ship
Briefing

Tell us who's allowed to order. We'll handle the rest.

In the briefing, we clarify user group, assortment and system landscape — and you get a solid assessment of scope and timeline.

Request a callback
Your contact replies within 24 hours on business days.