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PROWERB — Elevating Brands

Marketing Operations Backbone since 1979. Promotional products, logistics, kitting and digital commerce. One partner with its own operations in Kleve.

Elevating Brands — since 1979.Kleve · Düsseldorf · Dortmund · Lüdinghausen
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PROWERB, Huissener Str. 7–947533 Kleve+49 (0)2821 7218-0info@prowerb.de
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  1. PROWERB
  2. Industries

Industry · Workwear & Corporate Fashion

Clothing that fits your team and their work.

PROWERB connects garment selection, finishing, sizes and repeat ordering. A collection becomes an ongoing supply process for employees and locations.

Discuss your project →Explore the details ↓
A workwear fitting with jackets and polo shirts in different sizes.
A workwear fitting with jackets and polo shirts in different sizes.

From selection to repeat orders

Select the collection

Agree use, materials and sizes before sourcing.

Apply your brand

Match embroidery, print and approval samples to the garments.

Supply teams

Organise ordering, personalisation and delivery for each location.

ProcessesServicesReferences
Index 01 · Finding

Corporate fashion is variant logistics.

Whoever sells workwear isn't managing articles — they're managing size runs. Every color, every fit, every name printing multiplies the inventory — and today's order is tomorrow's reorder. This isn't project business. It's continuous operation that needs an operations team, not a project organization.

01Size runsOne model, a dozen sizes, several colors: in the warehouse, that's not one article — it's a range. Availability is decided per size, not per model.
02PersonalizationAn initial team kit needs approval for a batch with a logo; replenishment may mean a single jacket with a name. Model, colour, size and spelling must match the order before finishing. Available stock in the right size does not yet make the personalised jacket ready to ship.
03Reorders →Teams grow, sizes change, locations get added. Reorder is the normal case — and needs fixed processes instead of email chains.
04Fit returnsIf a jacket does not fit, its condition and finishing matter alongside the size. Unchanged stock and already personalised garments need different decisions about further use. Define in the briefing who approves an exchange, replacement and possible return to stock.

Agora Commerce · Developed by PROWERB

The right shop supports the whole process.

With Agora Commerce, we build B2B shops for employees, dealers and procurement teams. The catalogue, roles, budgets and ordering process are configured for your project.

Explore B2B shops with Agora →
A product and ordering options in the German-language Agora demo shop.
A product and ordering options in the German-language Agora demo shop. Enlarge view
Index 02 · Services

Six building blocks. One operation.

From the shop front end to delivery exception handling, everything sits under one roof at PROWERB — which combination carries the load depends on the range and channels.

01E-commerce operationShop operation as an ongoing managed service: maintenance, range updates, further development — not a project that ends after go-live.
02Order-to-cash →Order intake, confirmation, invoicing, credit notes. Document flow runs in sync with the goods flow, not behind it.
03Goods receipt & inventoryBooking in, real-time inventory management, stocktaking, resolving delivery discrepancies — RFID-capable and posted without gaps.
04Dispatch & exception handlingShipment tracking, notification, delivery exception handling, returns commissioning. The part of the business end customers notice first.
05Textile finishing →Flocking, transfer printing, embroidery, screen printing, direct-to-garment printing — in-house, from the personalized individual order to the series run.
06Named account managementThree levels: key account, campaign management, operational dispatching. Dedicated contacts instead of an anonymous queue.
Index 03 · Case

An international workwear brand: ongoing management of sizes, reorders and the shop.

For an international workwear brand, PROWERB runs e-commerce as an ongoing managed service — with continuous account management instead of a ticket queue. Behind it, the operational foundation: supplier correspondence, goods receipt and inventory posting, invoicing, dispatch and delivery exception handling. Not a project with an end date, but an operation that runs month after month.

Index 04 · Finishing

Textiles here mean series production — down to our own team clothing.

Five finishing methods under one roof, run in series production with parallel-running presses. For Arizona, PROWERB handles part of the textile sourcing and finishing in-house and ships via Amazon and D2C; Peek & Cloppenburg and an international luxury goods group are among our customers. And our own team clothing with the red plus mark runs through the same presses as every customer order.

Index 05 · FAQ

What workwear brands ask us first.

Does PROWERB handle only logistics, or the shop too?

Both, under one roof. PROWERB builds and runs shops as a managed service and handles the warehousing, dispatch and document flow behind it. The interface between agency and logistics provider disappears.

How does personalization with name printing or logo work?

Order-based, in our own finishing operation: flocking, embroidery, screen printing, transfer or direct-to-garment printing. Finishing is integrated into the order flow — from the shop through to production, booked consistently with inventory.

What happens with size exchanges and returns?

Returns are recorded and processed according to the agreed inspection procedure. For undecorated goods, checks include whether the condition and packaging allow restocking. Personalised items need a separate decision: a printed name cannot simply be reassigned to another order. We therefore agree the rules for size exchanges, refunds and rework with you before launch.

How long does the start take?

For larger fulfillment takeovers, we use the seven-phase method: from requirements and master data through system integration, testing and stock transfer to go-live and handover to ongoing operations. Around 14 weeks is a planning guide for that scope; data quality, interfaces and stock transfer determine the actual date. Smaller or purely digital assignments receive a suitable introduction plan.

Related topics

These pages fit too.

  • 01Case: E-Commerce Operations for an International Workwear Brand
  • 02Corporate Fashion & Workwear Shops
  • 03Managed Account Support
  • 04Exception Handling and Returns Management: Exceptions as a Process
Contact

Let's talk about your operation.

Describe your range, channels and seasonal pattern — you'll get a concrete picture of what your brand's operation would look like at PROWERB.

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