junited AUTOGLAS is a nationwide auto-glass network. PROWERB runs the promotional-products shop and the logistics behind it from a single source: order, invoice, goods receipt, dispatch, returns — one process, no handover point. The shop isn't presented as a finished product but maintained and developed further during live operations.
Since 1979 · more than 55,000 pallet slots · ISO 9001 & 14001 · EcoVadis Silver
In a workshop network, every location orders for itself: promotional products and equipment, whenever they're needed, not when it suits head office. Decentralized ordering, a central range, ongoing demand. Organize that by phone call and spreadsheet and you produce queries instead of deliveries. What was needed was an operation where shop, billing and logistics aren't three responsibilities, but one.
PROWERB runs junited AUTOGLAS’s promotional-products shop as a continuous process — from order through invoice to delivery. Behind it sits the complete logistics chain: goods receipt and inventory posting, fulfillment, shipment tracking and notification, courier and freight-forwarder commissioning including returns.
Add supplier coordination and print-data approval before production starts. And the shop keeps moving: further development runs in parallel with day-to-day business — within the same company that operates it.
Operations follow a fixed chain. No task changes company, no task changes ownership.
Order intake from the shop, order confirmation, invoice and credit-note processing. The most frequent task in the account — and the least conspicuous.
Deliveries are posted, inventory is kept current. What's orderable in the shop is actually sitting in the warehouse.
Picking, packing, dispatch to the locations — with shipment tracking and notification, so the workshop knows when material arrives.
Courier and freight-forwarder commissioning including returns processing. Exceptions get resolved where the shipment was booked — not at the customer.
Supplier coordination and print-data approval before production. Errors get caught before printing, not on the pallet.
The shop is developed further in parallel with operations. Operations and expansion come from the same company.
A location selects promotional products from the central range; confirmation, invoicing and delivery to the workshop follow. A return remains connected to that process. Several hundred documented transactions predominantly concern this transactional flow; campaign-related exceptions remain isolated. Decentralised ordering and operational processing are therefore connected for the central team, while the shop continues to evolve.
Not a customer testimonial, but our benchmark: if a promotional-products shop produces almost exclusively standard tasks for years, the operation behind it works. At PROWERB, ongoing operation isn't a residual category next to campaigns — it's a discipline of its own.
Yes — that's exactly what the operation is built for. Each location orders itself in the shop whenever material is needed; processing, billing and logistics run centrally at PROWERB. Decentralized ordering, one central range, one process.
PROWERB — including courier and freight-forwarder commissioning. Exceptions get resolved where the shipment was booked, not at your end.
Every shipment runs with tracking and notification — the workshop knows when material is coming, without head office needing to follow up.
Deliveries are posted, inventory is kept current: what's orderable in the shop is actually sitting in the warehouse. Behind it, the in-house ERP and warehouse system PROWERB CORE runs with real-time postings.
They go through print-data approval, coordinated with suppliers. Errors get caught before printing, not on the pallet.
Once running smoothly: little. In this case, several hundred documented tasks are almost exclusively routine — order, confirm, deliver, resolve. Locations order, material arrives, invoices are correct; for everything else there's a dedicated contact instead of a call center.
The mandate covers shop operations, billing, logistics, returns, supplier coordination and print-data approval. For another network, the range, ordering locations, delivery addresses and approval paths are defined. The ordering view illustrates selection and location assignment; additional role or budget rules are agreed for the individual project.
Whether a workshop network, a branch system or a sales organization: when many locations draw on one range, the operation behind it decides. Describe your case — we'll respond with a concrete proposal for shop and logistics.
