A nationwide financial distributor has sourced its promotional products since 2022 through a shop run by PROWERB — order processing, warehouse logistics and dropshipping from a single source. PROWERB itself picks and dispatches items held in inventory. For everything else, the system automatically triggers notification to the supplier, who ships directly to the recipient. The person ordering notices none of it. That's exactly the point.
Since 1979 · more than 55,000 pallet slots · ISO 9001 & 14001 · EcoVadis Silver
The customer remains unnamed on this page. The mandate's key facts are documented.
Promotional-product ranges are rarely homogeneous. Part turns over quickly and belongs in the warehouse. Another part is customized, produced in small runs, or comes directly from the manufacturer — inventory holding isn't worthwhile there.
Conventionally, operations then split up: an agency for the shop, a logistics provider for the warehouse, the supplier for the rest. Three processes, three contacts, three sources of error. For a sales organization that orders year-round, that isn't a footnote — it's everyday business.
PROWERB runs the promotional-products shop as an overall process: order intake and confirmation, invoice and credit-note handling, order changes — all running in the same system as warehouse and dispatch. The difference from pure warehouse operations is the dropshipping integration.
When an order for a non-stocked item comes in, the system automatically notifies the supplier, with no manual intermediate step. Shipment tracking and exception handling still stay with PROWERB. And wherever items are customized, PROWERB manages print-data approval, including correction loops, before production begins.
Every order runs through the same process — regardless of whether the in-house warehouse or a supplier ultimately ships it.
The order comes into the shop and is confirmed. Order data, invoicing and history are created in the same transaction.
Customized items go through print-data approval. Correction loops run via PROWERB until approval is confirmed.
Warehouse items go into picking. For dropshipping items, the system automatically triggers notification to the supplier.
PROWERB itself picks, packs and dispatches from the warehouse. For dropshipping, the supplier ships directly to the recipient.
Shipment tracking across both goods paths. Inquiries, discrepancies and non-receipt cases come in centrally at PROWERB.
Invoice, credit note or order change — the commercial side is closed in the same system as the logistics side.
Operations have run since 2022 — almost without campaign peaks, but without a pause. Ongoing operations forgive no exceptions: there's no campaign deadline after which things can be tidied up, only the next order. That shop, warehouse, supplier trigger and accounting sit in one system therefore doesn't show up in a single metric, but in the absence of friction: one contact, one process, two goods paths.
Four building blocks carry this mandate. Each can be commissioned individually — together they form the operation this page describes.
When an order for a non-stocked item comes in, the system automatically notifies the supplier — with no manual intermediate step. The supplier ships directly to the recipient; the person ordering notices nothing of the second goods path.
PROWERB — across both goods paths. Inquiries, discrepancies and non-receipt cases come in centrally at PROWERB, even when the supplier shipped. There remains one dedicated contact for the entire process.
Yes. Order intake, invoice, credit note and order changes are closed in the same system as picking and dispatch — the in-house-developed ERP and warehouse system PROWERB CORE with real-time bookings.
Via print-data approval: correction loops run via PROWERB until approval is confirmed. Only then does production begin.
No. The four building blocks behind this case — promotional-products online shop, dropshipping integration, order-to-cash and print-data approval — can be commissioned individually. Together they form the operation this case describes.
Onboarding typically takes around 14 weeks. The first step is a non-binding Needs Check in under 60 seconds.
If your promotional-products range mixes stocked and directly delivered items, let's talk about the operation behind it. One briefing is enough for the initial assessment.
