Services · Brand Stores & Portals
PROWERB plans shops and portals for your audiences and connects them to catalogues, data and fulfilment. Design and ordering paths follow your brand and the intended use.
Who orders which products, variants and quantities?
Which roles, budgets or checks belong to the process?
How are orders, shipping and enquiries connected?
Employees order equipment, dealers manage regional campaigns, guests respond to invitations and marketing teams approve materials. Selection starts with those tasks. Brand Store Operations then explains catalogue maintenance, service and document handling.
Agora Commerce · Developed by PROWERB
With Agora Commerce, we build B2B shops for employees, dealers and procurement teams. The catalogue, roles, budgets and ordering process are configured for your project.
A brand portal can serve employees, dealers or external customers. These groups need different assortments and rules. Start with a representative buyer: what may they see, who pays and which approval is required before execution? The answers shape the portal.
Identify buyers and supporting roles. Public sales and internal call-offs need different information and access.
Test assortment, budget, approval and destination against a basket. Agree exceptions with the responsible team.
Assign product maintenance, order handling and support to the portal. Accept the interface and underlying workflow together.
Four service fields that together make up portal operations — each bookable individually, strongest combined. Each has its own detail page.
One chain · one system · no handovers
PROWERB Core · ERP + WMS
Every booking in real time. No system breaks between shop, inventory and dispatch.
The relationship with Renault began in 1996. Today, PROWERB manages promotional-products operations for Renault and Dacia in the same system. The largest block is maintaining item master data in the shop and warehouse system: new creation, renaming, deactivation — every transaction via a standardized reporting form.
Added to that is the complete order-to-cash chain from order through change and cancellation to credit note and invoice correction including PO number, flanked by carrier and supplier coordination through to goods receipt. There are hardly any campaign peaks — this operation runs evenly, year after year.
That's exactly the point.
Users, catalogue or content, decision rights and operational ownership determine the appropriate starting point. The detail pages describe the respective implementation.
Employee or dealer access to defined catalogues.
VIP portal for responses and allocations.
MRM for versions and material approvals.
Brand Store Operations for changes, service and documents.
PROWERB can take on daily shop operations, catalogue maintenance, orders, documents and goods handling. Existing agencies and systems are included through clear responsibilities; the appropriate scope is defined in the brief.
The figure of over 95 percent dispatched on the order day refers to permanently stocked promotional products. The mandate defines the reporting period, order/working day, available stock, complete approved order data and cut-off. This concerns dispatch, not delivery. The service level above 99 percent is a separate operating metric; its measure, denominator and exceptions are defined in the service scope.
Yes, following a fixed process instead of case-by-case handling: invoice, PO number correction and credit note are part of the standardized order-to-cash chain. The relationship with Renault began in 1996. Today, PROWERB manages this chain from order through change and cancellation to credit note and invoice correction including PO number, for two group brands in the same system.
Our own: PROWERB CORE as ERP and inventory management with real-time inventory, plus the in-house-developed Marketing Execution Platform MEP — cloud-based, with 18 customizable modules from promotion planning to shipment list upload. It wasn't bought, it was built in-house.
The four service fields — brand store operations, VIP portals, marketing resource management and the MEP platform — are bookable individually, strongest combined. What together makes up portal operations doesn't have to start all at once.
First, the non-binding needs check covers the catalogue, users and existing systems. For a larger fulfilment takeover, introduction follows seven phases (0–6). Around 14 weeks is a planning guideline once master data, contracts, inventory transfer, interfaces and approvals are settled. A digital build or smaller scope receives its own schedule.
Assortment, user groups, system landscape — that's all an initial briefing needs. You get a concrete assessment and a dedicated contact, not a call center.
