From participation to reward delivery: PROWERB connects digital campaigns with warehousing, kitting, shipping and participant support. We bring together the services for your prize draw, promotion or next campaign.
Since 1979 · over 1,000 campaigns a year · ISO 9001 & 14001 · EcoVadis Silver
Promotion Engine by PROWERB
Planning a code campaign, an on-pack promotion or a prize draw? We connect campaign planning, digital participation, reward sourcing, shipping and participant support to suit your campaign.
Our own Promotion Engine brings the digital workflows together. Explore the software, our services and different campaign formats.
A campaign combines mechanics, prizes and deadlines. Responsibility, permitted information and escalation are defined before launch for delivery updates, missing details and damaged shipments.
The service coordinates physical work and agreed communication. Mechanics, data handoff, shipping method and the service boundary are described for the individual campaign.
Volume assumptions, shipping windows, data format, prize variants, contact channels and exception routes belong in the brief. Together they define a reviewable project scope rather than a general promise.
Example: an approved physical prize is to be sent to a winner. Product, winner address and dispatch approval are checked first. If the prize is unavailable, the campaign owner receives the facts and decides on later delivery or a permitted substitute. Dispatch and winner information follow that decision.
From warehousing to a shipment enquiry, every case needs an accountable team. We align goods flow, data handoff and support for your campaign.
The following pages explain adjacent physical services and the product path for fulfillment and care.
Direct participant contact can be provided through agreed hotline, email or contact-form channels. The project brief defines which questions are answered and which are escalated.
Damage or non-delivery is documented with the available shipment reference, checked against the campaign rule and, after approval, handled as a replacement or exception case.
Before launch, the parties agree the data format, required fields and handoff time. Only the details needed for the agreed dispatch or exception step are shared.
A prize is assessed by packaging, variants, shipping method and available stock. Items with particular requirements receive their own process description.
For a small campaign too, the appropriate process depends on mechanics, period, prizes and handoffs. Scope is considered for the individual project.
Are timing, goods or execution starting to fail? Send the bottleneck and critical deadline straight into operational review.
Share the mechanics, prizes, period, shipping method and contact channels. Together we clarify the services and responsibilities for your campaign.
