Industry · Travel & Tourism
Welcome sets, travel accessories and campaign materials make your brand tangible. PROWERB combines product selection, finishing and shipping for guests, partners and locations.
Assemble useful products and information into a set.
Supply locations and sales teams with current materials.
Plan quantities, dates and recipients for shipping.
Catalog waves at the season start, displays for shop windows, giveaways for trade shows: travel marketing produces many small shipments to a decentralized recipient structure. The dispatch itself is routine. What gets expensive is what comes after — non-receipt reports, transport deviations, cancellations. Whoever has no procedure for that pays with the marketing team's time.
Atlas & Nexus · PROWERB systems
Atlas gives clients access to products, stock, campaigns and orders. Nexus supports operational processing. We agree the views and handovers needed for your project.
Shipment tracking and notification run system-supported. If a case becomes an exception, we handle the correspondence with the carrier, the supplier and the recipient — in the brand's name, through to documented resolution.
Which of these are used is determined by your distribution model. The complete chain is proven — in continuous operation, not a pilot project.
Order and invoice processing in the shop, goods receipt and inventory posting, dispatch and freight, shipment tracking, exception handling: an almost purely operational day-to-day business, not a campaign account. We handle the correspondence with suppliers, carriers and recipients in the operator's name. The marketing team sees orders and reports — not the exception cases.
Yes. We handle exception-case correspondence with carriers, suppliers and recipients in the brand's name — including non-receipt resolution, transport deviations and cancellations.
Yes. The proven tour-operator operation is almost pure day-to-day business without campaign load. Ongoing operations aren't a side case for us — they're their own operating mode, with dedicated processes for order retrieval, inventory and exception handling.
More than 95 per cent of orders for permanently stocked promotional products leave our warehouse on the day of ordering. This describes dispatch, not delivery. Arrival depends on the destination, shipping method and carrier, among other factors. For a trade fair, appointment or other fixed date, we agree the required lead time separately.
For larger fulfillment takeovers, we use the seven-phase method: from requirements and master data through system integration, testing and stock transfer to go-live and handover to ongoing operations. Around 14 weeks is a planning guide for that scope; data quality, interfaces and stock transfer determine the actual date. Smaller or purely digital assignments receive a suitable introduction plan.
Show us a typical order and the enquiries it generates. We will clarify which tasks PROWERB can handle, which decisions remain with you and how your team is kept informed about open cases.
