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PROWERB — Elevating Brands

Marketing Operations Backbone since 1979. Promotional products, logistics, kitting and digital commerce. One partner with its own operations in Kleve.

Elevating Brands — since 1979.Kleve · Düsseldorf · Dortmund · Lüdinghausen
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Logistics & fulfillmentPromotional products & merchandiseDigital commerce & marketplaceEvents & campaignsKitting, textile & ESGTech & AI
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PROWERB, Huissener Str. 7–947533 Kleve+49 (0)2821 7218-0info@prowerb.de
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  1. PROWERB
  2. Integrations

API integration

Exchange data. Trace each process.

For individual integrations, we align API access, data fields and events with your system. REST, GraphQL or webhooks are used where the participating systems and agreed scope support them.

Request API documentation →Explore the details ↓

An integration with a clear contract

  1. 1

    Access and data

    Required data, permissions and references are defined.

  2. 2

    Request or event

    Your system submits the process through the agreed technical channel.

  3. 3

    Response and exceptions

    Feedback, retries and error handling are defined together.

Example workflow. Data scope, approvals and technical requirements are agreed with your team.

Trigger recurring operations directly from your system.

An API connects your ordering process with order and inventory data. A successful request alone is not enough: permissions, references, required fields and retry handling need to be agreed. Your system also needs clear updates on acceptance, processing and errors. We resolve these points before integration using the specific use case and available API documentation.

Example · Data handoff

A successful request is not a dispatched order.

An application submits an order and then needs reliable processing status. Distinguish technical acceptance, business validation and later execution. Agree available data and actions for REST, GraphQL or events against the specific interface.

  1. 1

    Define the contract

    Specify permissions, required fields and business references. Verify required functions against the actual interface.

  2. 2

    Accept failure cases

    Test invalid input, missing permissions and repeated requests. The caller needs to distinguish correction from retry.

  3. 3

    Process status

    Connect responses to the original reference. The interface distinguishes technical receipt from completed service.

How it works

What the API does.

Everything against the same operation — no second system, no data copy.

01REST endpointsCreate orders, query stock and shipment status, maintain master data — documented and versioned.
02GraphQLOne query, exactly the fields you need — instead of several REST roundtrips for stock, order and tracking.
03Webhooks →Events like goods receipt, dispatch and status change are pushed signed and in real time to your system — no polling.
04AuthenticationToken-based, per-tenant, granular rights.
05Sandbox & docsRequest documentation for your use case. To arrange test access and a sandbox, we agree contacts, target system, required functions, tenant and permissions, and suitable test data. Available endpoints, events and test cases are then agreed together.
06Fallback without APINo dev team? Then SFTP files, CSV import, EDIFACT or direct shop connection — the same operation behind it.
Onboarding

How we bring your integration into operation.

These steps describe the integration project. In larger fulfillment takeovers it is part of the seven-phase introduction; around 14 weeks is a planning guide for that overall scope. An individual integration is scheduled according to its data, counterpart and acceptance tests.

  1. 01

    01 · Assessment

    Which system at your end (shop, ERP, CRM, middleware), which modules, which trading partners, which messages — we map the real system landscape.

  2. 02

    02 · Specification & mapping

    Definition of endpoints and events, access to the sandbox, sign-off against real transactions.

  3. 03

    03 · Build & test

    Setup of converters or endpoints, test messages against your system, sign-off against real transactions.

  4. 04

    04 · Go-live

    Controlled first load, parallel operation until stable — no big bang without a way back.

  5. 05

    05 · Operation

    We run the interface in continuous operation: monitoring, exception handling, changes. One contact, not a ticket call center.

Own stack

Who owns data, approvals and enquiries.

PROWERB manages the agreed handoff into its operations. Your IT team or system partner owns changes in the source system. Before launch, we agree who handles each type of error and approves a corrected transmission.

01Business clarificationA missing item mapping, incomplete address or different quantity goes to the named data owner. Operational approval follows clarification.
02Technical handlingAvailability, processing and responses are monitored within the agreed scope. PROWERB and your system partner investigate using the same transaction reference.
03Correction and resumptionBefore repeating a transfer, the processed state is checked. The operating agreement assigns correction, retransmission and confirmation of completion.
Evidence

50+ customer online shops run against the same logistics today.

The open interface is no promise: more than 50 active customer shops and channels run against the same operation — shops, marketplaces and BI systems across the same channel layer, over two million shipments a year.

Read on

The interface is the start, not the goal.

01MEP Platform →The platform behind the API: 18 modules, channel connection, reporting.
02EDI & System Integration →The classic path for EDI houses: EDIFACT via Anveo and Ecosio.
03Reporting & Dashboards →Live reports and automated extracts back into your systems.
04SAP Integration →When a SAP is the leading system: IDoc and EDIFACT instead of REST.
FAQ

What developers and IT leads want to know before connecting.

Do you have a documented API?

Yes. Use “Request API documentation” and describe your target system and required operations. You receive the REST, GraphQL and event reference relevant to the agreed access. Test access, functions and permissions are configured for the tenant.

REST or GraphQL — which do we use?

REST for simple transactions and events, GraphQL when you need many fields in one query. Both against the same operation.

And if we have no developers?

Then we connect the classic way: SFTP, CSV, EDIFACT or direct shop connection.

Real-time or batch?

Webhooks deliver events in real time; bulk data runs as batch. You choose per data type.

Briefing

Bring your use case.

Name your target system, required operations and data types, and a technical contact. We clarify available interfaces, documentation and test-access requirements. Sample data is used to accept technical receipt, business processing and error cases together.

Start Needs Check →Your contact replies within 24 hours on business days.