Give data handoffs a clear workflow.
A shop belongs within your system landscape. Product data comes from a source, orders enter further processing and feedback must be assigned to the right request.
Transfer the order to the target system
- Order reference
- RW-1042
- Direction
- Agora → agreed target system
- Data
- Company, lines, quantities, amounts
Cost-centre mapping missing
Resolve the specific error
- Review and add the missing mapping
- Retry the intended transfer
- Check receipt and business response separately
With Agora, we plan these handoffs for your project. Data, direction, ownership and error handling are explicitly agreed. Interfaces and webhooks provide the technical basis for the intended connections.
How it works.
Identify the request and data
A concrete order provides the business reference. We define which data the next process needs.
Agree the handoff
The target system, data direction and responsible process are defined. Ownership of each data state remains clear.
Review transmission status
The handoff has a traceable status. Sending a request and having it accepted for processing may be different steps.
Handle exceptions
A failed handoff needs a reason and an authorised retry. The original order reference remains attached.
An interface does not mean every system is already connected.
A concrete integration depends on the data model, target system and agreed process. An ERP, PIM or warehouse system is therefore not presented as connected merely because it is named. We assess the required exchange and develop the project scope from it.
What we configure for your shop.
- Data ownership
- Which system owns assortments, prices, users or orders?
- Direction and timing
- Which information is transferred when, and what feedback is expected?
- Access
- Required permissions and credentials are limited to the agreed connection.
- Error handling
- Monitoring, retries and responsibility for exceptions are part of the integration.
Frequently asked questions.
Can orders be passed to our ERP?
We assess your system’s interfaces and the required order data. Mapping, feedback and business acceptance are agreed for that connection.
What happens if the target system is unavailable?
Error handling and retries form part of the integration workflow. Your team needs a visible status and clear responsibility for further processing.
Fits your workflow.
How should your shop use this feature?
We develop Agora and use it to build your individual B2B shop. Let us discuss the workflow, configuration and integrations you need.
Discuss your shop project