Keep the right files with the right order line.
A personalised product needs more than quantity and size. Print or artwork files must belong to the order line, and any need for correction must be understandable to the buyer.
Your team hoodies

Team hoodie
Artwork required
- Quantity
- 10
- Net unit price
- €39.90
- Net order value
- €399.00
Artwork for this line
Content review by the responsible team
The file and feedback remain associated with the ten hoodies. If a correction is needed, the file for the same line is replaced.
View further processingAgora connects file requirements with the product and its subsequent processing. In the Teamwear example, print files stay attached to the ordered hoodies. We define which files are needed and how review and correction work.
How it works.
Choose the product
The buyer opens a product intended for personalisation and selects the required variant.
Add the file
Required artwork is assigned to the relevant order line. Permitted formats and requirements must be clear.
Review the status
The request shows whether the file is present and which review step is intended. The buyer can relate the status to their own order line.
Handle a correction
When questions arise, an appropriate correction is added. File, order line and review status remain connected before further processing.
File handling and an online designer are different tasks.
The feature described here assigns files and makes review and correction traceable. A visual online designer, print approval or direct production integration are additional requirements to discuss for your shop.
What we configure for your shop.

- Product requirements
- Which products require a file, and which information belongs to their personalisation?
- File formats
- Permitted formats and sizes are agreed with the required production workflow.
- Review
- Who reviews submitted artwork, and how is a correction request returned to the buyer?
- Further processing
- Handoff to printing or production is agreed with responsibilities and required data.
Frequently asked questions.
Can users edit the design directly in the browser?
The shown workflow handles files and corrections. If a visual designer is needed, we define its scope and integration separately.
Does a replacement file stay linked to the same order?
The intended correction workflow retains the link to the affected order line. Required versions and who may review them are part of the setup.
Fits your workflow.
How should your shop use this feature?
We develop Agora and use it to build your individual B2B shop. Let us discuss the workflow, configuration and integrations you need.
Discuss your shop project